--000000000000e1d75905ecfdd004 Content-Type: multipart/alternative; boundary="000000000000e1d75705ecfdd002" --000000000000e1d75705ecfdd002 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That's a perfectly fine approach. I think threatening both the caregiver and client is fine, but we should regroup if we don't get traction as filing lawsuits for these relatively small amounts given non-competition type laws may not be fruitful. Cheryl, I've attached some sample letter templates you can use/revise as needed. Let me know if you'd like to discuss further. On Tue, Nov 8, 2022 at 3:06 PM Timothy Thomas wrote: > I=E2=80=99m a little more agressive. I would suggest we do our best to re= instate > service by going after the caregiver. They clearly love her and wouldnt > want to lose her. In theory pursue her for 5k alongside the client for > 10k. > > > On Tue, Nov 8, 2022 at 6:01 PM Steve Koyanagi > wrote: > >> Do we have any invoices we have left to send? We could simply add on the >> placement fee to a final invoice. Otherwise, we could also just >> invoice the client for the 10k placement fee as a separate invoice. That= is >> usually our typical first step and we monitor from there as far as a >> client's willingness to pay, etc. We could then also send a demand lett= er >> to the client if the client doesn't pay the invoice, but historically we >> have not filed lawsuits over the placement fee with individual clients. >> Happy to chat further as needed. >> >> >> >> On Tue, Nov 8, 2022 at 2:54 PM Cheryl Cartwright >> wrote: >> >>> Good evening Gentlemen, >>> >>> Attached is the client consent form for Nellie Labovitch and caregiver >>> agreement for Karen Marshall. We recently lost our service agreement wi= th >>> Nellie and at the same time Karen Marahall resigned. We suspected the >>> family had hired her privately and tonight I spoke with Karen Marshall = at >>> the families home. I did not say who I was as I wasn't sure what the ri= ght >>> play was. >>> >>> Please let me know how you would like to proceed. >>> >>> Cheryl >>> >>> ---------- Forwarded message --------- >>> From: Brian Boxall >>> Date: Tue., Nov. 8, 2022, 6:49 p.m. >>> Subject: Karen Marshall docs >>> To: Cheryl Cartwright >>> >>> >>> >>> >>> -- >>> Brian Boxall >>> Client Success Manager >>> Home Care Assistance of Winnipeg, MB >>> *Calgary Office: *403-301-3777 >>> *Winnipeg Office: *204-489-6000 >>> 10B-1700 Corydon Avenue >>> >>> Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca) >>> >>> >>> Join Our Newsletter >>> >>> >>> >>> Champions of Longevity >>> >> -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --000000000000e1d75705ecfdd002 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That's a perfectly fine approach. I think threatening = both the caregiver and client is fine, but we should regroup