--000000000000ce3e7006289ea4a1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Danielle, Let's set up a time to go through your questions, I think that'll be the easiest approach! I'll find some time for us early next week. @Timothy Thomas would you like to be included? Thanks, Sarah On Fri, Dec 6, 2024 at 11:00=E2=80=AFAM Timothy Thomas wrot= e: > +Donny Deshotels Perhaps you can assist with > Danielle's questions as well? > > On Fri, Dec 6, 2024 at 10:00=E2=80=AFAM Danielle James > wrote: > >> Hi Sarah, >> I am looking at a few reports and am confused on a few. >> The week of Nov 25 . >> Can you help explain how the OT gap was over 2% when I show we billed al= l >> OT hours? >> I also see on my end our GP is around 54 and Tableau shows 51.2 >> >> >> I was reviewing the incentive report and noted there were a few tier 2 >> clients that had MORE hours than some tier ones that qualified for the >> incentive for Nov. Can we connect and review these so I have a better >> understanding how and why they did not count? >> >> Thank you >> Danielle James LPN >> *Milwaukee General Manager * >> *Please note my email has changed:* >> danielle.james@thekey.com >> (414) 309-4827 >> (414) 219-0300 >> TheKey.com >> [image: TheKey] >> *Have positive feedback? We'd love to share that with the community: * >> https://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YARmZ= meZB1UILA >> > --000000000000ce3e7006289ea4a1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Danielle, Let's set up a time to= go through your questions, I think that'll be the easiest approach! I&= #39;ll find some time for us early next week.=C2=A0 @= Timothy Thomas =C2=A0would you like to be included? = Thanks, Sarah On Fri, Dec 6, 2024= at 11:00=E2=80=AFAM Timothy Thomas < tt= @thekey.com > wrote: +Donny Deshotels =C2=A0Perhaps you can assist with Danielle&= #39;s questions as well?=C2=A0 On Fri, Dec 6, 2024 at 10:00=E2=80=AFAM D= anielle James < danielle.james@thekey.com > wrote: Hi Sarah,=C2=A0 I am looking at a few reports and am confused on a few.=C2=A0 =C2=A0The week of Nov 25 . Can you help explain how=C2=A0the O= T gap was over 2% when I show we billed all OT hours?=C2=A0 I als= o see on my end our GP is around 54 and Tableau=C2=A0shows 51.2 I was reviewing the incentive report and noted= there were a few tier 2 clients that had MORE hours than some tier ones th= at qualified=C2=A0for the incentive for Nov. Can we connect and review thes= e so I have a better understanding how=C2=A0and why they did not count?=C2= =A0 Thank you=C2=A0=C2=A0 Danielle James = LPN Milwaukee General Manager=C2=A0 Please note my email has changed: <a href=3D"mailto:Dani= el