--000000000000a1d7f20622f4acd8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I still receive a single sign on error when trying to log in with the app. When I go to SF home and try with my email address and password it says contact admin. Is there someone I can call so we can figure this out please? Thanks, Amanda On Wed, Sep 25, 2024 at 12:05=E2=80=AFPM Sandeep Chaya Kumari Shiva Chaya K= umari Shiva Kumar wrote: > Hi Amanda, > > Timon said the approval has been completed. > Kindly please try to login to Salesforce and try SSO login. > > > Warm Regards, > > Sandeep C S > Service Desk Engineer > Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com > TheKey.com > > > > > On Wed, 25 Sep at 12:00 PM , Timothy Thomas wrote: > This has been completed. > > On Wed, Sep 25, 2024 at 11:54=E2=80=AFAM Sandeep Chaya Kumari Shiva Chaya= Kumari > Shiva Kumar wrote: > >> Hi Amanda, >> >> I have requested access for you yesterday and now as well, kindly please >> ask your manager Timothy Thomas to approve >> >> >> Warm Regards, >> >> Sandeep C S >> Service Desk Engineer >> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com >> TheKey.com >> >> >> >> >> On Wed, 25 Sep at 11:36 AM , Amanda Mansfield > amanda.mansfield@thekey.com> wrote: >> Hello, >> >> I have been given access. I was able to open my account Friday but then >> received, single sign on error on Tuesday. >> >> Thanks, >> Amanda >> >> On Tue, Sep 24, 2024 at 10:18=E2=80=AFAM Sandeep Chaya Kumari Shiva Chay= a Kumari >> Shiva Kumar wrote: >> >>> Hi Amanda, >>> >>> Good morning! >>> >>> Thank you for contacting TheKey IT service desk. >>> Could you please help me know if you are requesting for SalesForce >>> access or do you already have access to SalesForce and not able to logi= n? >>> >>> >>> Warm Regards, >>> >>> Sandeep C S >>> Service Desk Engineer >>> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com >>> TheKey.com >>> >>> >>> >>> >> >> >> -- >> Amanda Mansfield >> *Product Manager / Lifeguard at TheKey* >> 514-907-5065 >> TheKey.ca >> [image: TheKey] >> >> 963347:611100 > --=20 Amanda Mansfield *Product Manager / Lifeguard at TheKey* 514-907-5065 TheKey.ca [image: TheKey] --000000000000a1d7f20622f4acd8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I still receive a single sign on error when trying to log = in with=C2=A0the app.=C2=A0 When I go to SF home and try= with my email address and password it says contact admin.=C2=A0 = Is there someone I can call so we can figure this out please= ?=C2=A0 Thanks,=C2=A0 Ama= nda=C2=A0 On Wed, Sep 25, 2024 at 12:05=E2=80=AFPM Sandeep Chaya Kuma= ri Shiva Chaya Kumari Shiva Kumar < itsupport@thekey.com > wrote: Hi Amanda,=C2=A0 Timon said the approval has been completed. Kindly please try to login to Salesforce and try SSO login= . Warm Regards, Sandeep C S Service Desk Engineer Contact IT Support 8am-9pm est @ (888)838-1955 | hc