--000000000000a844d205e7a1d901 Content-Type: text/plain; charset="UTF-8" Hey Chuck, 9/5 is already loaded in as a Holiday for those offices. It's a holiday in the US as well actually. Here's a list of the remaining Holidays that are already loaded into the system for Calgary and Winnipeg. Labor Day - 9/5/2022 Thanksgiving - 10/10/2022 Remembrance Day - 11/11/2022 Boxing Day - 12/26/2022 New Years - 1/2/2023 Family Day - 2/20/2023 On Thu, Sep 1, 2022 at 2:25 PM Chuck Terlesky wrote: > Hi Keith, > > Not sure if you are aware, Canada has a statutory holiday this Monday, > September 5th. > > For the Calgary and Winnipeg markets, can we have weekend call forwarding > extended through the full day of September 5th? > > Regards, > Chuck > > On Thu, Sep 1, 2022 at 10:02 AM Timothy Thomas wrote: > >> great, thanks >> >> On Thu, Sep 1, 2022 at 12:01 PM Keith Moore wrote: >> >>> No worries Tim, the changes have been removed. >>> >>> On Thu, Sep 1, 2022 at 11:59 AM Timothy Thomas wrote: >>> >>>> Hey Keith, >>>> >>>> I'm really sorry to have to ask you this, but can we please have those >>>> changes undone for the weekends. Our solution did not work out. Please >>>> adjust back to : >>>> >>>> Calgary: All After Hours: Forwards to Answering Service - 888-333-6609 >>>> >>>> Winnipeg: All After Hours: Forwards to Answering Service - 888-333-6609 >>>> >>>> Vancouver: No changes - All After Hours: 866-798-1780 >>>> >>>> Thank you so much for your help! >>>> >>>> On Fri, Aug 26, 2022 at 10:32 AM Keith Moore wrote: >>>> >>>>> Great, I have a solution in place for Saturdays and Sundays. Calgary >>>>> and Winnipeg should be all set with this going forward. >>>>> >>>>> On Fri, Aug 26, 2022 at 10:27 AM Timothy Thomas wrote: >>>>> >>>>>> Hi Keith, see below. >>>>>> >>>>>> Calgary: After Hours: Saturday and Sunday 8A-8P (local time >>>>>> Central) - 866-798-1780. >>>>>> All other After Hours: Forwards to Answering Service - 888-333-6609 >>>>>> >>>>>> Winnipeg: After Hours: Saturday and Sunday 9A-9P (local time >>>>>> Mountain) - 866-798-1780. >>>>>> All other After Hours: Forwards to Answering Service - 888-333-6609 >>>>>> >>>>>> Vancouver: No changes - All After Hours: 866-798-1780 >>>>>> >>>>>> On Fri, Aug 26, 2022 at 10:08 AM Keith Moore >>>>>> wrote: >>>>>> >>>>>>> Hey Tim, >>>>>>> >>>>>>> Can you confirm the times you'd like the calls forwarded, are we >>>>>>> looking to forward Calgary, Winnipeg and Vancouver to 866-798-1780 during >>>>>>> these times? >>>>>>> >>>>>>> On Thu, Aug 25, 2022 at 5:53 PM Isabelle La wrote: >>>>>>> >>>>>>>> Hi Tim, >>>>>>>> >>>>>>>> I'm looping in our Telecom Manager, Keith, to offer his insights. I >>>>>>>> can't personally think of a workaround but I'll let Keith confirm if your >>>>>>>> suggestion would be a viable solution or if he has any other >>>>>>>> recommendations to offer. Keith - any thoughts? >>>>>>>> >>>>>>>> On Thu, Aug 25, 2022 at 2:48 PM Timothy Thomas >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Can you recommend a workaround. Per