--00000000000023c4f706088e90ef Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do On Wed, Oct 25, 2023 at 2:23=E2=80=AFPM Timothy Thomas wrot= e: > Allison could you please let them know that we're working on the letter > and should have it by the end of the week. > > On Wed, Oct 25, 2023 at 12:53=E2=80=AFPM Cheryl Cartwright > wrote: > >> I sent an email to billing. HighView can still make cheques out to HCA >> though. We hadn;t asked them to change to TheKey. But either way we have >> asked for the letter. >> >> On Wed, Oct 25, 2023 at 1:20=E2=80=AFPM Allison Brennan > allison.brennan@thekey.com> wrote: >> >>> Please see below thread from Highview >>> >>> They require written documentation stating we are now formally called >>> TheKey as all checks are made out to HCA >>> >>> They requested that previously apparently and no one sent them what the= y >>> needed so moving forward if they are mailing to TheKey they need that >>> letter stating the name change before they send out any checks with The= Key >>> name >>> >>> Can someone help them with this? >>> >>> Thanks >>> >>> ---------- Forwarded message --------- >>> From: Highview-Accounting >>> Date: Wed, Oct 25, 2023 at 11:59=E2=80=AFAM >>> Subject: RE: New Check mailing address >>> To: Allison Brennan >>> >>> >>> Hello Allison, >>> >>> >>> >>> I asked the administrative team for a letter stating that they are now >>> =E2=80=9CThe Key=E2=80=9D but our invoices still read Home Care. >>> >>> >>> >>> I have updated my address to read: >>> >>> >>> >>> The Key >>> >>> For Home Care Healthcare >>> >>> Address >>> >>> >>> >>> If it should be just =E2=80=9CThe Key=E2=80=9D then my invoices need to= reflect that. >>> >>> >>> >>> Thanks. >>> >>> >>> >>> [image: >>> http://highviewres.com/wp-content/uploads/email-signature-logo.png] >>> >>> *Janice Blewett* >>> >>> Administrative Assistant >>> >>> *Dementia Care Holdings Inc.* >>> >>> p: >>> >>> 519-276-7722 >>> >>> e: >>> >>> accounting@highviewres.com >>> >>> w: >>> >>> highviewres.com >>> >>> a: >>> >>> Corporate Office >>> >>> 11 Wellington St N., Box 330 >>> >>> St. Marys, ON N4X 1B2 >>> >>> >>> >>> *From:* Allison Brennan >>> *Sent:* October 25, 2023 11:56 AM >>> *To:* Highview-Accounting >>> *Cc:* Angela Duncan ; Katlynne Elgie >> gmkw@highviewres.com> >>> *Subject:* Re: New Check mailing address >>> >>> >>> >>> Hello, >>> >>> >>> >>> I received that check already and deposited it yesterday. Thank you! >>> >>> >>> >>> We have been TheKey for a year and a bit now, but we were having >>> different locations for checks to be mailed too so they have created on= e >>> mailing address to simplify things >>> >>> >>> >>> Hope this helps, >>> >>> >>> >>> Take Care >>> >>> >>> >>> *Allison Brennan* >>> >>> >>> >>> *Client Success Manager* >>> >>> >>> >>> *Office: 519-954-2111* >>> >>> *Direct Line: 437-216-2865* >>> >>> *Fax: 519-489-1370* >>> >>> >>> >>> *TheKey.ca* >>> >>> >>> >>> [image: TheKey] >>> >>> >>> >>>