BILLING SHOWSTOPPER $159,682.15

From
Stephanie Fuston <stephanie.fuston@thekey.com>
To
TheKey IT Support <itsupport@thekey.com>
CC
Kristy Poyner <kristy.poyner@thekey.com>, Michelle Kenaga <michelle.kenaga@thekey.com>, Timothy Thomas <tt@thekey.com>, Laszlo Kovacs <laszlo.kovacs@thekey.com>
Date
Tue, 16 Apr 2024 17:17:01 -0400
Folder
INBOX
--000000000000f102be06163d42a3 Content-Type: multipart/alternative; boundary="000000000000f102bc06163d42a2" --000000000000f102bc06163d42a2 Content-Type: text/plain; charset="UTF-8" Hello IT Team, I am trying to export billing from ClearCare into Quickbooks. The web connector that I use for this purpose is not working and it is preventing $159,682.15 billing for the Montreal location. When I attempt to click the button to the left of the application it closes automatically. If I then try to "Select all", the check box is marked; however, then when I select "Update selected" it closes automatically.Any assistance you can provide to remedy this situation as quickly as possible so we can resume billing is greatly appreciated. [image: image.png] Thank you, Stephanie Fuston Invoicing Team Lead *Stephanie.Fuston@thekey.com * *[image: TheKey] * --000000000000f102bc06163d42a2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello IT Team, I am = trying to export billing from ClearCare into Quickbooks. The web connector= =C2=A0that I use for this purpose is not working and it is preventing=C2=A0= $159,682.15 billing for the Montreal location. Wh= en I attempt=C2=A0to click the button to the left of the application it clo= ses automatically. If I then try to &quot;Select all&quot;, the check box i= s marked; however, then when I select &quot;Update selected&quot; it closes= automatically.Any assistance you can provide to remedy this situation as q= uickly as possible so we can resume billing is greatly appreciated. Thank you, Stephanie Fuston Invoicing= Team Lead Stephanie .Fuston@thekey.com --000000000000f102bc06163d42a2-- --000000000000f102be06163d42a3 Content-Type: image/png; name="image.png" Content-Disposition: inline; filename="image.png" Content-Transfer-Encoding: base64 Content-ID: X-Attachment-Id: ii_lv2vs66p0 iVBORw0KGgoAAAANSUhEUgAAArMAAAHSCAYAAAD/p0N5AAAAAXNSR0IArs4c6QAAAARnQU1BAACx jwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAP+lSURBVHhe7J0FgBXV/se/t+/d7iKW7u5uaUzs QPQ9uxtbURT773s+u8VCQZDu7mZhl9zujt

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