--000000000000ac6b310634a163d0 Content-Type: multipart/alternative; boundary="000000000000ac6b300634a163cf" --000000000000ac6b300634a163cf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Morning Timon, Thank you for bring back into our view and apologies that this was initially missed back in March, i did a quick review of the clients account and do not see that they have made the regular biweekly payments which would match the SFMC deposits? Last e-transfer received from them was on 4/5/2025, would be inclined to update their net terms if we see the regular payments coming through. would you like for Michelle and i to make contact with the client or the POC to discuss these schedule payments? [image: image.png] Lito Delapena Customer Contact and Collections Manager | TheKey Mobile: 619-722-8561 On Thu, May 8, 2025 at 5:31=E2=80=AFAM Timon Page w= rote: > Good morning > > I wanted to move this request to the top of everyone's inbox as we now > have invoices for this client in arrears. > > Best regards, > * Timon Page * > General Manager, Ontario > *Please note my email address has changed:* > timon.page@thekey.com > Mobile: (437) 223-0841 > TheKey.com > > > > On Thu, Mar 6, 2025 at 10:57=E2=80=AFAM Timon Page wrote: > >> Hi Lito >> >> The payor for this client has settled the vast amount of the outstanding >> balance now and to mitigate future build-up of monies owed, it would be >> prudent to extend this clients' pay period to two weeks. As it is a Fami= ly >> Managed Care client where the government pays for care support, and thei= r >> pay cadence is two weeks, this should match deposits made to our invoice= s >> due. >> >> Let me know what you think. >> >> Best regards, >> * Timon Page * >> General Manager, Ontario >> *Please note my email address has changed:* >> timon.page@thekey.com >> Mobile: (437) 223-0841 >> TheKey.com >> >> > --000000000000ac6b300634a163cf Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Morning=C2=A0Timon, Thank you for bring back i= nto our view and apologies=C2=A0that this was initially=C2=A0missed back in= March, i did a quick review of the clients account and do not see that the= y have made the regular biweekly payments which would match the SFMC deposi= ts? Last e-transfer received from them was on 4/5/2025, would be inclined= =C2=A0to update their net terms if we see the regular payments=C2=A0coming = through. would you like for Michelle and i to make contact with the client= =C2=A0or the=C2=A0POC to discuss these schedule payments?=C2=A0 Lito Delapena Cust= omer Contact and Collections Manager | TheKey Mobile: 619-722-8561 On Thu, May 8, 202= 5 at 5:31=E2=80=AFAM Timon Page <<a href=3D"mailto:timon.page@thekey.com=