Re: New Email Support Inquiry from Tim Thomas (Priority)

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Hi Tim,

Thanks for conta= cting us. :)

Your optin seemed to come in fine for me in Chrome on= Mac. See
attached.

Please do two things for me:

	* Clear= out any site caching that you may have. This shouldn't be the
cause,= but it'll help prevent false-positives.
	* Clear out your web brows= er's cookies and cache and test again. Try
using Google Chrome [1]'s I= ncognito mode as this disables any web
browser plugins you may have in= stalled that could be interferring with
the normal viewing experience.=

Thanks!

Links:
[1] https://www.google.com/chrome/=

How would you rate the quality of my reply?
Great [1]=    Okay [2]    Not Good [3]

Rahul Banker=

support@optinmonster.com

**Our Standard Support Hours areÂ=  9am - 5pm EST, Monday through
Friday. While we may respond to ticke= ts outside of this support
window, that is not the norm. Thank you for= your patience and we’ll
respond to any additional questions y= ou may have as soon as
possible.**

Links:
[1]
htt= ps://secure.helpscout.net/satisfaction/57858693/record/632266256/1/
[2= ]
https://secure.helpscout.net/satisfaction/57858693/record/632266256/= 2/
[3]
https://secure.helpscout.net/satisfaction/57858693/record/632= 266256/3/

> On Mon, Aug 15, 2016 at 5:04 PM EDT, Tim Thomas &= lt;tt@homecareassistance.com> wrote:
>
>
>
> NAME
>
>= Tim Thomas
>
> ACCOUNT EMAIL
>
> tt@homecareassistance.com
= >
> TO WHAT EMAIL ADDRESS SHOULD WE REPLY?
>
> tt@homecareassist= ance.com
>
> WHAT CAN WE HELP YOU WITH TODAY?
>
> My optin isn= 't loading on my site, or isn't working as expected.
>
> DOMAIN
>=
> * Home Care Assistance Montreal (homecareassistancemontreal.ca)
= >
> WHICH OPTIN ISN'T WORKING AS EXPECTED?
>
> * Savings Text (c= 6ideaizsbzbqofh)
>
> PLEASE PROVIDE A URL WHERE THIS ISSUE IS PRESE= NT.
>
> https://www.homecareassistancemontreal.ca/depression-in-sen= iors.html
> [1]
>
> IS THIS SITE BUILT USING WORDPRESS?
>
>= No
>
> YOUR MESSAGE
>
> I'm getting a 410 error, can you help= shed some light on this?
>
> Thanks
>
>
>
> Links:
>= ------
> [1]
> https://www.homecareassistancemontreal.ca/depression= -in-seniors.html
>
>
>
>

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