This is a multipart message in MIME format. ------=_NextPart_000_139E_01DB82E6.65ABF9E0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_139F_01DB82E6.65ABF9E0" ------=_NextPart_001_139F_01DB82E6.65ABF9E0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chuck =20 When did they say that changed? We=E2=80=99ve not changed anything = recently. =20 Elizabeth Clark=20 Director =20 =20 =20 From: Chuck Terlesky =20 Sent: Wednesday, February 19, 2025 1:48 PM To: Elizabeth Clark Cc: Timothy Thomas Subject: Pre- Authorized Debit - Name Change - Calgary =20 Hi Elizabeth, =20 We had a client call us to say that the pre-authorized debit name had = changed. It used to say "Versapay TheKey," but now it says "HCA Home = Care." The client's name is Cathy Williams in Calgary.=20 =20 Do you happen to know if our PAD has had a name change? I would like to = communicate with her husband, Bruce, about why he is seeing the change. =20 Regards, Chuck =20 --=20 Chuck Terlesky B.A., CCPE General Manager Winnipeg and Calgary Calgary: 403-301-3777 Winnipeg: 204-489-6000 TheKey.ca =20 =20 =20 ------=_NextPart_001_139F_01DB82E6.65ABF9E0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi = Chuck When did they say that changed? We=E2=80=99ve not = changed anything recently. Elizabeth Clark Director From: = Chuck Terlesky <cterlesky@thekey.com> Sent: Wednesday, = February 19, 2025 1:48 PM To: Elizabeth Clark = <eclark@thekey.com> Cc: Timothy Thomas = <tt@thekey.com> Subject: Pre- Authorized Debit - Name =