--00000000000025784d05fadf2c1d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Shawntel - Where are we at with this? Should I be paying her anything? On Tue, Apr 18, 2023 at 7:14=E2=80=AFAM Timothy Thomas wrot= e: > Ok keep me posted. > > Please let Ray know that we're investigating and will respond asap. > > On Tue, Apr 18, 2023 at 9:11=E2=80=AFAM Shawntel Sousa wrote: > >> Hi, >> >> We are looking into it. It=E2=80=99s only one caregiver they assume but = she no >> longer works for us. Chuck is having chandani follow up and see if she c= an >> contact her. >> >> On Tue, Apr 18, 2023 at 7:01 AM Timothy Thomas wrote: >> >>> Have we spoken to the caregiver(s)? What do they have to say? >>> >>> Thanks >>> >>> On Mon, Apr 17, 2023 at 5:55=E2=80=AFPM Cheryl Cartwright >> ccartwright@thekey.com> wrote: >>> >>>> >>>> >>>> ---------- Forwarded message --------- >>>> From: Shawntel Sousa >>>> Date: Mon, Apr 17, 2023 at 5:28 PM >>>> Subject: Ray Albo >>>> To: Cheryl Cartwright , Chuck Terlesky >>> cterlesky@thekey.com> >>>> >>>> >>>> Hi, >>>> >>>> Cheryl, to follow up with the text message that I sent you. Below is >>>> the list of items that are missing from the clients home: >>>> >>>> 4 long stem crystal wine glasses, value - $64.00 >>>> >>>> 4 crystal water glasses, value - $64.00 >>>> >>>> 1 Grey corduroy hat with satin lining, Value - $30.00 >>>> >>>> 4 teaspoons from kitchen flatware set, value - $20.00 >>>> >>>> 3 expensive makeup brushes. Value, - $35.00 >>>> >>>> 2 crystal short water tumblers, value - $32.00 >>>> >>>> 1 binoculars, value $300.00 >>>> >>>> 1 dust pan ,value $5.00 >>>> >>>> 20 pens and pencils ( kept in crystal tumblers ) , value - $15.00 >>>> >>>> 10 =E2=80=93 white plastic jar lids ( used daily on mason jars ) , val= ue - >>>> $15.00 >>>> >>>> >>>> >>>> This list does not include the damaged items : >>>> >>>> 1. mans leather wallet washed in the washing machine ( replaced at >>>> $65.00 ) >>>> >>>> >>>> 1. broken antique silver picture frame ( can=E2=80=99t be replaced = , >>>> antique ) >>>> >>>> >>>> 1. broken dryer rack ( can=E2=80=99t be replaced ) >>>> >>>> >>>> 1. damaged kitchen faucet ( now repaired ) >>>> >>>> *Thank you,* >>>> >>>> *Shawntel Sousa, LPN* >>>> >>>> Client Success Manager >>>> >>>> >>>> Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: >>>> 778-279-3634 >>>> >>>> *TheKey.ca * >>>> >>>> [image: TheKey] >>>> >>>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> -- >> Warm regards, >> Shawntel Sousa, LPN >> Lead Client Care Manager >> Home Care Assistance/The Key >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> >> Sent from my iPhone >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKe