[Ticket #30261] Re: New Email Support Inquiry from Tim Thomas (Priority)

Hello Tim!

We have= received your email request and will process it soon. While
we p= rocess your request, please make sure to check out our extensive
list= of documentation for OptinMonster by clicking on this
link: http= ://optinmonster.com/docs/

If you are experiencing some type of bug= with OptinMonster, please
take a look at this article. It is updated= frequently and addresses
some of the most common issues with getting= OptinMonster to work
properly: http://optinmonster.com/docs/debu= gging-optinmonster/ [1]

Thanks for choosing OptinMonster, and we lo= ok forward to providing a
smooth and seamless support experience for y= ou.

Thanks!

**Our Standard Support Hours are 9am - 5pm ES= T, Monday through
Friday. While we may respond to tickets outside of t= his support
window, that is not the norm. Thank you for your patience= and we’ll
respond to any additional questions you may have as= soon as
possible.**

Links:
[1] http://optinmonster.co= m/docs/debugging-optinmonster/

> On Thu, Sep 24, 2015 at 3= :18 PM EDT, Tim Thomas <tt@homecareassistance.com> wrote:
>
>=
>
> NAME
>
> Tim Thomas
>
> EMAIL
>
> tt@homecarea= ssistance.com
>
> WEBSITE IN QUESTION
>
> homecareassistancemo= ntreal.ca
>
> YOUR COMMITMENT TO HELP US HELP YOU! :-)
>
> * I= do solemnly declare that I am using the latest version of
> OptinMons= ter, have cleared out my browser/website cookies and caches
> and am s= till experiencing this problem.
>
> MESSAGE
>
> Why am I recei= ving an undefined conversion rate now. I just tested
> the form and si= gned up, but it did not track the conversion. Can you
> verify if the= analytics are working properly on my sites. Thanks
>
>
>
>=
>

 --=_bb2edf13679243bc978553fcd2561764 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable

			Hello Tim! We hav= e received your email request and will process it soon. While we pr= ocess your request, please make sure to check out our extensive list of= documentation for OptinMonster by clicking on this link:  http://optinmonster.com/docs/ = If you are experiencing some type of bug with OptinMonster, please t= ake a look at this article. It is updated frequently and addresses some= of the most common issues with getting OptinMonster to work properly:&n= bsp; htt= p://optinmonster.com/docs/debugging-optinmonster/ Thanks for= choosing OptinMonster, and we look forward to providing a smooth and se= amless support experience for you. Thanks! **Our Standard= Support Hours are 9am - 5pm EST, Monday through Friday. While we m= ay respond to tickets outside of th