Re: FW: [EXTERNAL]1643 Debits

From
Madonna Borger <madonna.borger@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
hu, 14 Dec 2023 07
Folder
INBOX
I will look into that and get back to you

On Thu, Dec 14, 2023 at 6:48 AM Timothy Thomas <tt@thekey.com> wrote:

> Doesn't ring a bell.
>
> Looks like a real estate company. @Madonna Borger
> <madonna.borger@thekey.com> Have we ever dealt with Brookfield Asset
> Management in any of our Canadian leases?
>
> On Wed, Dec 13, 2023 at 10:01 PM Laszlo Kovacs <laszlo.kovacs@thekey.com>
> wrote:
>
>> Hi Tim/Cheryl,
>>
>>
>>
>> Please see below from Genny @ JPM. Does Brookfield Asset Management ring
>> any bells for you as a vendor? I’m going to try to find a telephone number
>> to call them in the morning to see if I can get to the bottom of this.
>>
>>
>>
>> Best,
>>
>>
>>
>> *From:* Garciga, Genny X <genny.x.garciga@jpmorgan.com>
>> *Sent:* Wednesday, December 13, 2023 4:01 PM
>> *To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
>> *Cc:* brian.fialko@thekey.com
>> *Subject:* RE: [EXTERNAL]1643 Debits
>>
>>
>>
>> HI Laszlo,
>>
>>
>>
>> My escalation to find additional details for these debits returned the
>> same information.  They also provided different screen prints with details
>> of these transactions, but I did not see the name of the company sending
>> the debts, I googled BAM in Toronto as the details show (short name) and
>> got a match for Brookfield Asset Management, does it sound familiar, or can
>> you please ask your Toronto team if they have a debit agreement with this
>> Company, if not we need to return the debits, unfortunately, it’s not a
>> guarantee that they will be returned, this is done in best effort basis.
>> Let me know if you have additional questions and if you decide to return
>> them.
>>
>>
>>
>>
>>
>> *the 4 transactions were pre- Authorized debits (PAD) to account *
>> XXXXX1643.
>>
>> PAD requires both the client and the vendor to have made an agreement
>> authorizing the debits. The client should have a copy of the agreement as
>> their respective banks do not see or review this document.
>> We can only provide transaction details we received from the remitter.
>> Attached are the screenshots of the incoming ACH Debits.
>>
>>
>>
>> Ref# 12332802IL
>>
>> Amount 4,267.42
>>
>> Date 24 NOV 2023
>>
>>
>>
>> Ref# 12332502R1
>>
>> Amount 933.18
>>
>> Date 21 NOV 2023
>>
>>
>>
>> Ref# 12331103O1
>>
>> Amount 4106.79
>>
>> Date 07 NOV 2023
>>
>>
>>
>> Ref# 12330703B2
>>
>> Amount 7143.40
>>
>> Date 03 NOV 2023
>>
>>
>>
>>
>>
>> *Looking to track an electronic payment status? Get it faster by visiting
>> **Payment Tracker* <https://www.jpmorgan.com/PaymentTracker>*.*
>>
>>
>>
>> *We aim to exceed your expectations. Tell us how we are doing @* *better
>> together* <https://jpmccb.co1.qualtrics.com/jfe/form/SV_9ztLKFb0sNZ4EQt>
>> *.*
>>
>>
>>
>> Genny Garciga | Client Service Senior Associate  | CCBSI West Client
>> Service | Commercial Banking | *J.P. Morgan* | T: 213 621 8041 | F: 213
>> 536 2053 | genny.x.garciga@jpmorgan.com| jpmorgan.com/commercial-banking
>> <https://www.jpmorgan.com/commercial-banking>
>>
>>
>>
>> *Alternate Contact : Sheida Andalibi | T : 213 621 8137 |
>> sheida.andalibi@jpmorgan.com <sheida.andalibi@jpmorgan.com>*
>>
>> *Alternate contact:  *Commercial Bank Service Center | T: 866 954 3718
>>
>>
>>
>> *Upcoming Out of Office | *
>>
>>
>>
>>
>>
>>
>>
>> *From:* Garciga, Genny X (CB, USA)
>> *Sent:* Wednesday, December 06, 2023 2:42 PM
>> *To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
>> *Cc:* brian.fialko@thekey.com
>> *Subject:* RE: [EXTERNAL]1643 Debits
>>
>>
>>
>> Hi Laszlo,
>>
>>
>>
>> Please see the response from the Toronto team.  Feel free to confirm if
>> this resolves your request or if anything else is needed?
>>
>>
>>
>>
>>
>> The 4 transactions are pre- Authorized debits (PAD). It means that client
>> have made an agreement with their vendor authorizing their vendor to debit
>> their account. Client should have a copy of the agreement as their
>> respective banks do not see or review this document.
>>
>>
>>
>> We can only provide transaction details we received from the remitter.
>> Attached are the screenshots of the incoming ACH Debits.
>>
>>
>>
>>
>>
>> *Looking to track an electronic payment status? Get it faster by visiting
>> **Payment Tracker* <https://www.jpmorgan.com/PaymentTracker>*.*
>>
>>
>>
>> *We aim to exceed your expectations. Tell us how we are doing @* *better
>> together* <https://jpmccb.co1.qualtrics.com/jfe/form/SV_9ztLKFb0sNZ4EQt>
>> *.*
>>
>>
>>
>> Genny Garciga | Client Service Senior Associate  | CCBSI West Client
>> Service | Commercial Banking | *J.P. Morgan* | T: 213 621 8041 | F: 213
>> 536 2053 | genny.x.garciga@jpmorgan.com| jpmorgan.com/commercial-banking
>> <https://www.jpmorgan.com/commercial-banking>
>>
>>
>>
>> *Alternate Contact : Sheida Andalibi | T : 213 621 8137 |
>> sheida.andalibi@jpmorgan.com <sheida.andalibi@jpmorgan.com>*
>>
>> *Alternate contact:  *Commercial Bank Service Center | T: 866 954 3718
>>
>>
>>
>> *Upcoming Out of Office | *
>>
>>
>>
>>
>>
>>
>>
>> *From:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
>> *Sent:* Tuesday, December 05, 2023 10:27 AM
>> *To:* Garciga, Genny X (CB, USA) <genny.x.garciga@jpmorgan.com>
>> *Cc:* brian.fialko@thekey.com
>> *Subject:* [EXTERNAL]1643 Debits
>>
>>
>>
>> Hi Genny,
>>
>>
>>
>> Hoping you can help me get some insight into four debits made to 1643 in
>> November. I’ve pulled every report through Access that I can think to and
>> am coming up short on any supporting information behind these transactions
>> as the references provided don’t mean anything to me. The 0.01 debit on the
>> list below has been confirmed as a test transaction by our AP team.
>>
>>
>>
>> Can you offer any guidance as to how I could gather more info on these
>> four transactions? Thanks so much!
>>
>>
>>
>>
>>
>>
>>
>>
>> *Laszlo Kovacs*
>> Sr. Dir., Order to Cash
>>
>> [image: Image removed by sender. TheKey]
>> <https://homecareassistance.com/>
>>
>>
>>
>>
>>
>> This message is confidential and subject to terms at:
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>> strictly prohibited.
>>
>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>
Madonna Borger
Contractor
* Please note my email has changed: *
madonna.borger@thekey.com
<https://brand.thekey.com/esg/madonna.borger@thekey.com>
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>