--000000000000bd1bae0626d25133 Content-Type: multipart/alternative; boundary="000000000000bd1bad0626d25132" --000000000000bd1bad0626d25132 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Concentra is the occupational health clinic the company uses here in the States for work injuries, TB Tests, pre placement physicals.......things like that. I'm getting invoices and calls regarding bill status for our locations across the US. Somehow I became the point of contact. On Wed, Nov 13, 2024 at 3:46=E2=80=AFPM Timothy Thomas wrot= e: > Hi Teresa, > > I'm sorry but I have no idea what this is about. I've never heard of > Concentra. Is this for Canada? > > On Wed, Nov 13, 2024 at 4:05=E2=80=AFPM Teresa Heit > wrote: > >> Hi Tim, >> >> I have been told by multiple Concentra billing people that I am the main >> point of contact for our (meaning the whole company) Concentra billing >> issues for non-injury care. I'm not sure how that happened but I get a = lot >> of calls and emails asking about the payment status of overdue invoices. >> I'm wondering if we can get this corrected?? >> >> Also, is there a way I can go and look at what invoices that I have >> submitted have been paid or their status? I just received a rebill for >> around $2000 worth of services for invoices I submitted in August and >> September. They could have been paid in October but I don't see a full >> invoice number in the drill down on the financials and it doesn't show m= e >> in coupa either. Or I'm looking in all the wrong places. >> >> [image: image.png] >> >> >> -- >> *Teresa Heit* >> *Administrator* >> *(O) 913-663-5000* >> *(C) 913-961-3130* >> >> >> >> >> *6-4717*[image: TheKey] >> > --000000000000bd1bad0626d25132 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Concentra is the occupational health clinic the company us= es here in the States for work injuries, TB Tests, pre placement physicals.= ......things like that.=C2=A0 I'm getting invoices and calls regarding = bill status for our locations across the US. Somehow I became the point of = contact. On Wed, Nov 13, 2024 at 3:46=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Hi Teresa, = I'm sorry but I have no idea what this is about. I've ne= ver heard of Concentra. Is this for Canada? On Wed, Nov 13, 2024 at 4:= 05=E2=80=AFPM Teresa Heit < teresa.heit@thekey.com > wrote: Hi Tim, I have been told by multiple Concentra billing people that= I am the main point of contact for our (meaning the whole company)=C2=A0 C= oncentra billing issues for non-injury care.=C2=A0 I'm not sure how tha= t happened but I get a lot of calls and emails asking about the=C2=A0paymen= t status of overdue invoices.=C2=A0 I'm wondering if we can get this co= rrected??=C2=A0=C2=A0 Also, is there a way I can g= o and look at what invoices that I have submitted have been paid or their s= tatus? I just received a rebill for around $2000 worth of