RE: FW: New Invoice from Home Care Assistance - [#674951]

Hi Marc,
Michelle and I discussed the invoices yesterday. There are 4 invoices that had mileage on. I can see you amended invoice ending 640 however the invoices ending, 128, 094 and 402 still have mileage charges on them.  May you please amend those as well so I can approve for payment.
Thanks,
Odelia

Odelia White
Program Manager
[cid:image001.png@01DA6573.41DE8F00]
owhite@clcambridge.ca
[cid:image002.png@01DA6573.41DE8F00]
519-239-0742
[cid:image003.png@01DA6573.41DE8F00]
www.communitylivingcambridge.ca<http://www.communitylivingcambridge.ca/>

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The working hours I choose do not always align with standard business hours, so please do not ever feel obligated to respond outside of your own workday or week.

We acknowledge that Community Living Cambridge is situated on the Haldimand Tract, land that was granted to the Haudenosaunee of the Six Nations of the Grand River and are within the territory of the Neutral, Anishinaabe and Haudenosaunee peoples, and is currently home to many Indigenous peoples from across Turtle Island.

From: Marc Atkinson <billing@thekey.com>
Sent: Thursday, February 22, 2024 9:32 AM
To: Odelia White <OWhite@clcambridge.ca>
Cc: michelle.hudgins@thekey.com; allison.brennan@thekey.com; tt@thekey.com
Subject: Fwd: FW: New Invoice from Home Care Assistance - [#674951]

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Hi Odelia,

Thank you for reaching out to us. For North Lodge Home, please be advised that we issued credits for mileage improperly billed on INV-176701640, totaling $104.40. Please see the screenshot below along with an account statement of open invoices. I also attached all of the open invoices for your reference.

If you can continue to follow up with Michelle Hudgins regarding the status of these invoices, that would be appreciated.

Thank you!

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjkwNTM3Mjc4MzcsImRvbWFpbiI6ImhjYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6NjExMTAwfQ.jJnjnCL49YhhPo4TH8r45ubcqcaIeOZNiB_X_Dpu33A]

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjkwNTM3Mjc4NDgsImRvbWFpbiI6ImhjYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6NjExMTAwfQ.-QEc_kbKObQwU3DXQ8PGooyeRlot4BcZ9JsFw4aDEC4]

Regards,

Marc Atkinson
Billing Help Desk
866-226-1702
billing@thekey.com<mailto:billing@thekey.com>
8:00AM-5:00PM EST Monday-Friday
On Wed, 21 Feb at 3:45 PM , Carlos Court House <owhite@clcambridge.ca<mailto:owhite@clcambridge.ca>> wrote:

Odelia White
Program Manager
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjkwNTM3MDg4MjQsImRvbWFpbiI6ImhjYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6NjExMTAwfQ.CiH4owYZwMwPowA-4SQXmlvmvbo6HHxEOXt1MkFagic]
owhite@clcambridge.ca<mailto:owhite@clcambridge.ca>
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjkwNTM3MDg4MjUsImRvbWFpbiI6ImhjYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6NjExMTAwfQ.FuB0MeGIqcZfwTSXl7CE82pfTpaZQuRvPYl37kc1594]
519-239-0742
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjkwNTM3MDg4MjYsImRvbWFpbiI6ImhjYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6NjExMTAwfQ.LbpZH1X7NUNmG95uBtQ8RpNluu0OF6BJZUFAJQuje5I]
www.communitylivingcambridge.ca<http://www.communitylivingcambridge.ca/>

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The working hours I choose do not always align with standard business hours, so please do not ever feel obligated to respond outside of your own workday or week.

We acknowledge that Community Living Cambridge is situated on the Haldimand Tract, land that was granted to the Haudenosaunee of the Six Nations of the Grand River and are within the territory of the Neutral, Anishinaabe and Haudenosaunee peoples, and is currently home to many Indigenous peoples from across Turtle Island.

From: Allison Brennan <allison.brennan@thekey.com<mailto:allison.brennan@thekey.com>>
Sent: Tuesday, September 12, 2023 9:43 AM
To: Odelia White <OWhite@clcambridge.ca<mailto:OWhite@clcambridge.ca>>
Cc: Ali Malik <ali.malik@thekey.com<mailto:ali.malik@thekey.com>>; Payables <payables@clcambridge.ca<mailto:payables@clcambridge.ca>>
Subject: Re: New Invoice from Home Care Assistance

Hi Ali

Please resend Odelia the invoice without any mileage charges as we dont pay out mileage to the caregivers to get to and from work

Please also ensure the caregivers in question are not/ were not paid out mileage.

Thank you

Allison Brennan

Client Success Manager

Office: 519-954-2111
Direct Line: 437-216-2865
Fax: 519-489-1370

TheKey.ca  <https://thekey.ca/>

[TheKey]

On Tue, Sep 12, 2023 at 9:30 AM Odelia White <OWhite@clcambridge.ca<mailto:OWhite@clcambridge.ca>> wrote:
Good morning Ali,
We do not cover mileage. May you amend invoice without it, please?
Thanks,
Odelia

Odelia White
Program Manager
[cid:image001.png@01D9E55B.B05586C0]
owhite@clcambridge.ca<mailto:owhite@clcambridge.ca>
[cid:image002.png@01D9E55B.B05586C0]
519-239-0742
[cid:image003.png@01D9E55B.B05586C0]
www.communitylivingcambridge.ca<http://www.communitylivingcambridge.ca/>

[cid:image004.png@01D9E55B.B05586C0]

Facebook<https://www.facebook.com/CommunityLivingCambridge/> | Instagram<https://www.instagram.com/clcambridge/?hl=en> | Twitter<https://twitter.com/clcambridgeon> | LinkedIn<https://ca.linkedin.com/company/community-living-cambridge>

The working hours I choose do not always align with standard business hours, so please do not ever feel obligated to respond outside of your own workday or week.

We acknowledge that Community Living Cambridge is situated on the Haldimand Tract, land that was granted to the Haudenosaunee of the Six Nations of the Grand River and are within the territory of the Neutral, Anishinaabe and Haudenosaunee peoples, and is currently home to many Indigenous peoples from across Turtle Island.

From: Payables <payables@clcambridge.ca<mailto:payables@clcambridge.ca>>
Sent: Tuesday, September 12, 2023 8:37 AM
To: Odelia White <OWhite@clcambridge.ca<mailto:OWhite@clcambridge.ca>>
Subject: FW: New Invoice from Home Care Assistance

Good morning Odelia,

Please review and approve attached invoice for payment.

Thank you!
Simerjit

From: Ali Mailk <torontohca+b4d68143730b4cba85c3bf91c6951d39+0A@clearcaremail.ca<mailto:torontohca+b4d68143730b4cba85c3bf91c6951d39+0A@clearcaremail.ca>>
Sent: Friday, September 8, 2023 4:36 PM
To: Payables <payables@clcambridge.ca<mailto:payables@clcambridge.ca>>
Subject: New Invoice from Home Care Assistance

Greetings,

Please find attached your invoice for billing period 08/01/2023-09/03/2023.
If you have any questions, you can reach me at ali.malik@thekey.com<mailto:ali.malik@thekey.com> 416-488-8777.

Thank you,
Ali Mailk

Home Care Assistance
70 Richmond St East, #202, Toronto, ON M5C 1N8
unsubscribe<https://torontohca.clearcareonline.ca/activity/unsubscribe/ZUSTXd1hFYas/>

674951:611100