Re: Rogers Cell Account Consolidation (Case #243942874)

From
John Andrew Hawkins <jhawkins@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Rogers Business Support <rogers.businesssupport@rci.rogers.com>, Gabriel La <it@thekey.com>
Date
Fri, 5 Jan 2024 09:44:33 -0500
Folder
INBOX
--0000000000003129b3060e33e5c3 Content-Type: multipart/alternative; boundary="0000000000003129b1060e33e5c2" --0000000000003129b1060e33e5c2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Before we cancel anything Tim, can you approve adding me on as an authorized user on the account? On Fri, Jan 5, 2024 at 9:35=E2=80=AFAM Timothy Thomas wrote= : > I approve the cancellations. > > On Fri, Jan 5, 2024 at 9:33=E2=80=AFAM John Andrew Hawkins > wrote: > >> Tim Thomas or Gabriel La who would be on the account are on this email >> chain. >> >> On Wed, Jan 3, 2024 at 3:54=E2=80=AFPM Rogers Business Support > rogers.businesssupport@rci.rogers.com> wrote: >> >>> Hey John, >>> >>> >>> There are 4 different account number you have listed in the table you >>> sent. Of the four your name isn=E2=80=99t listed on the account number = 785976853. >>> Please check the attached sheets and let us know if that will suffice. >>> Please also CC one of the account holders for account number 785976853 = into >>> this email chain. We can provide the information for that account when = we >>> have the authorized contact available. >>> >>> >>> If there are any other questions or inquires, please do not hesitate to >>> reach out to us. >>> >>> >>> *If you are sending a response after 7 days, please do not reply using >>> this email chain. We ask that you create a new email so that this reque= st >>> can be assigned.* >>> >>> >>> Thank you for choosing Rogers, we do appreciate your business. Have a >>> wonderful day! >>> >>> Kind Regards, >>> >>> *Andre S* >>> *Business Customer Service Consultant* >>> 8200 Dixie Road, Brampton, ON, L6T 0C1 >>> *e* rogers.businesssupport@rci.rogers.com >>> *t* 1.877.274.3375 >>> >>> >>> >>> >>> >>> >>> --------------- Original Message --------------- >>> *From:* John Andrew Hawkins [jhawkins@thekey.com] >>> *Sent:* 03/01/2024 2:27 PM >>> *To:* sheba.zaidi@rci.rogers.com >>> *Cc:* tt@thekey.com; rogers.smbsupport@rci.rogers.com; it@thekey.com >>> *Subject:* Re: Rogers Cell Account Consolidation (Case #243942874) >>> >>> Before any lines are disconnected we need to verify and ETFs. >>> >>> On Wed, Jan 3, 2024 at 2:22?PM Sheba Zaidi >>> wrote: >>> >>>> Hello SMB Team, >>>> >>>> >>>> >>>> Kindly assist and deactivate the lines shaded in Yellow, as they belon= g >>>> to small business account. >>>> >>>> >>>> >>>> Thank you, >>>> >>>> >>>> >>>> Sheba Zaidi (*pronouns*: she/her) >>>> >>>> *Business Customer Service* >>>> >>>> Rogers Business >>>> >>>> >>>> >>>> *TEL: 1-877-274-3375* >>>> >>>> Email- rogers.businesssupport@rci.rogers.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> *From:* John Andrew Hawkins >>>> *Sent:* January 3, 2024 2:11 PM >>>> *To:* Rogers Business Support >>>> *Cc:* tt@thekey.com; it@thekey.com; Sheba Zaidi >>> Sheba.Zaidi@rci.rogers.com> >>>> *Subject:* Re: Rogers Cell Account Consolidation (Case #243942874) >>>> >>>> >>>> >>>> Greetings Andre, >>>> >>>> We are ultimately looking to