--000000000000049c2006155afcd2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I emailed both this morning and have Brittany Kortz setting up a meeting with them for next week. Ahead of the call, I am having the caregiver/corporate team pull posted positions, applicant flow, current/recent recruiting strategies/spend, employee demographics, etc. so we have an understanding of current state going into the call and can focus on listening to their perspective on challenges when we are together. I'll keep you both updated on how the call goes and any suggested next steps. On Thu, Apr 4, 2024 at 9:34=E2=80=AFAM Timothy Thomas wrote= : > Hi Emily, > > Thanks for your support. Given our recent growth it has been a challenge > to recruit enough registered caregivers to meet demand. > > I just spoke with Sharon Speirs, the GM of Vancouver and our recruiter > Elizabeth Manjarrez. They're awaiting your contact. > > Best, > Tim > > On Thu, Apr 4, 2024 at 10:20=E2=80=AFAM Emily Russell > wrote: > >> Thanks, Chad! >> >> Tim - Let me know once you give your GM and Recruiter a heads up that I >> will be connecting with them so I can get a meeting invite out. >> >> I'll start by simply asking a lot of questions so I can ensure I >> understand their current process and challenges - and then we can go fro= m >> there with brainstorming possible recruitment strategies. >> >> On Thu, Apr 4, 2024 at 9:14=E2=80=AFAM Chad Everitt >> wrote: >> >>> Thanks, Tim. >>> >>> I connected with our SVP of HR, Emily Russell (copied here), regarding >>> our CG recruitment challenges in Vancouver. She is going to reach out t= o >>> Shannon and Elizabeth to brainstorm. >>> >>> >>> *Chad Everitt* >>> President- East Division & Canada >>> Mobile: 202.262.8318 >>> [image: TheKey] >>> >>> >>> On Thu, Apr 4, 2024 at 9:24=E2=80=AFAM Timothy Thomas w= rote: >>> >>>> Hi Chad, >>>> >>>> Details are below. Vancouver is really the only site with OT issues. >>>> This relates to our need for more registered caregivers. Unfortunately= we >>>> cannot bill VCH OT. >>>> >>>> *Vancouver* >>>> Total overtime 143 hours >>>> Billed overtime 43 >>>> paid overtime 100 hours >>>> Overtime went down by 7.75 hours previous week and sales were >>>> $22,592.43 over the previous payroll period so the % as well would hav= e >>>> decreased >>>> >>>> Sumya - *4 hours* - picked up extra shift for regular client that >>>> would not take new but it was one time only >>>> Tomisin -*4 hours*- picked up fill in shift for sick call - no other >>>> choice >>>> Rebecca-*2.5* - last minute staffing shift we needed to fill >>>> Chi- *.25*- VCH issue could not charge >>>> Jamila *9.5*- VCH registered caregiver needed >>>> Morteza *4.0*- language essential so need to use for VCH cannot charge >>>> Sunkanmi *4.0*- VCH - had to have caregiver stay could not charge >>>> Athena* 3.25-* VCH had to have caregiver stay could not charge >>>> Yolana *2.0*- important VCH client must have registered ca