Hi Tim,
If you want to g= o from Monthly Pro -> Yearly Pro, that will
require you to upgrade. He= re's how:
You can log into your account at http://optinmonster.com/= account/ [1]
and upgrade from within there. Your upgrade cost is the o= riginal cost
of the new license discounted by the prorated amount of y= our current
subscription â i.e.: if you are about to expire yo= ur lower license,
then you will pay close to the full price of your up= graded license.
Your license subscription will also be extended a full= term.
We've also created a guide to facilitate the process:
htt= p://optinmonster.com/docs/how-to-upgrade-your-account/ [2]
Let me k= now if you have any other questions, thanks!
Links:
[1]= http://optinmonster.com/account/
[2] http://optinmonster.com/docs/how= -to-upgrade-your-account/
How would you rate the quality ofÂ= my reply?
Great [1] Â Â Okay [2] Â Â Not Good [3]=
Kevin Gates
Customer Support Technician
support@optinmons= ter.com
**Our Standard Support Hours are 9am - 5pm EST, Monday= through
Friday. While we may respond to tickets outside of this suppo= rt
window, that is not the norm. Thank you for your patience and weâ= ll
respond to any additional questions you may have as soon as=
possible.**
Links:
[1]
https://secure.helpscout.= net/satisfaction/57858693/record/634689058/1/
[2]
https://secure.hel= pscout.net/satisfaction/57858693/record/634689058/2/
[3]
https://sec= ure.helpscout.net/satisfaction/57858693/record/634689058/3/
=
> On Wed, Aug 17, 2016 at 12:02 PM EDT, Tim Thomas <tt@ho= mecareassistance.com> wrote:
>
> Sorry I don't think I was clear= in my previous email. We're currently
> paying $29/m, my payment went= through on the 4th of August. If I want
> to
> change to a yearly p= ayment, when should I do so?
>
> Thanks
>
>
>> On Wed, Aug= 17, 2016 at 11:43 AM EDT, OptinMonster <support@optinmonster.com>= wrote:
>>
>> Hi Tim,
>>
>> As long as your current Yearly subsc= ription remains active you will
>> not see any changes to the amount y= ou are billed annually, and will
>> have immediate access to any new f= eatures we push out.
>>
>> Let me know if I can answer any additiona= l questions, thanks!
>> --
>> Erica Franz
>> Head of Customer Supp= ort
>> support@optinmonster.com
>>
>> **Our Standard Support Hours= are 9am - 5pm EST, Monday through
>> Friday. While we may respon= d to tickets outside of this support
>> window, that is not the norm.= Thank you for your patience and weâll
>> respond to any addit= ional questions you may have as soon as
>> possible.**
>>
>>
>>=
>>> On W