--000000000000b7138b05e5bccb19 Content-Type: text/plain; charset="UTF-8" Hi Matt and Nicole, Can you point me to the report that you are looking at? I've reached out to the team to have them investigate the reports in the Office Reports folder. Currently those reports are saying they have data that goes through 8/6. All the Sales reports are updated except for 2 that are currently in the process of updating. Thanks! Preston On Mon, Aug 8, 2022 at 7:46 AM Matt Vijayan wrote: > Hi Nicole, > > I just completed the Greater Toronto and Waterloo Pipeline and we used > Salesforce. We will have to do the same for Calgary. > > @Preston Harlow The AP is not refreshing. Is this a > general issue? > > Best regards, > > Matt > > Matt Vijayan > Director of Sales, Canada > Home Care Assistance > mvijayan@homecareassistance.com > (905) 592-0085 > > > > > > > > *Champions of Aging Well* > > > > On Mon, Aug 8, 2022 at 10:36 AM Nicole St Eve > wrote: > >> Hi Matt, >> >> I am trying to access the reports through the AP and I am getting these >> messages with false data and no new information below. I have already sent >> a ticket to IT about it, hopefully it can be resolved in time for the >> pipeline, alternatively we can use salesforce for our most recent >> data/stats. >> >> Report Refresh Status: Failure, Report refreshed as of 8/2/2022 5:37:58 >> PM PST >> Data Update Status:Failure, Data updated as of 7/21/2022 >> >> >> Nicole St. Eve, B.A. >> Home Care Liaison >> Home Care Assistance of Calgary, Alberta >> Direct: 403-305-3925 >> >> 37 Richard Way SW >> Calgary, AB >> T3E 7M8 >> HomeCareAssistanceCalgary.ca >> Click Here For Information >> --- >> Read Our Testimonials >> Join Our Newsletter >> >> We Are Hiring! >> >> Champions of Longevity >> >> >> --000000000000b7138b05e5bccb19 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Matt and Nicole,=C2=A0 Can you point= me to the report that you are looking at?=C2=A0 I= 've reached out to the team to have them investigate the reports in the= Office Reports folder. Currently those reports are saying they have data t= hat goes through 8/6. All the Sales reports are updated except for 2 that a= re currently in the process of updating.=C2=A0 Tha= nks! Preston=C2=A0 On Mon, Aug 8, 2022 at 7:46 AM Matt Vijay= an < mvijayan@thekey.com > w= rote: Hi Nicole, I just completed the Greater Toronto= and Waterloo Pipeline and we used Salesforce. We will have to do the same = for Calgary. @Preston Harlow =C2=A0The AP is not refreshing. Is t= his a general issue? Best regards, Matt =C2=A0 Matt Vijayan <td style=3D