Re: Connect App - Compliance Canada

From
Ken Citron <kcitron@homecareassistance.com>
To
Timothy Thomas <tt@homecareassistance.com>
Date
Fri, 8 Apr 2022 10:17:43 -0400
Folder
INBOX
--Apple-Mail-E0C663A0-D589-44A6-8030-2142195B7EF9 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable I be will check in on it.=20 Sent from my iPhone > On Apr 8, 2022, at 9:16 AM, Timothy Thomas wro= te: >=20 > =EF=BB=BF > Hi Ken, >=20 > Hope all is well.=20 >=20 > The caregiver app rollout for Canada seems to have stalled. Could be a cle= arcare issue but just wanted to bring it to your attention. Would love to ha= ve this in place by May. >=20 > Best, > Tim >=20 > ---------- Forwarded message --------- > From: Amy Freeman > Date: Mon, Mar 28, 2022 at 3:44 PM > Subject: Re: Connect App - Compliance Canada > To: Timothy Thomas > Cc: Ken Citron , Terrence Vetter , Erica Smith ,= Nina Kani , Steve Koyanagi , Bjorn Cooley >=20 >=20 > Hi Tim,=20 >=20 > =46rom the product side we are still going back and forth with ClearCare t= rying to get access to the APIs for the Canadian ClearCare instance. > I will let you know when we get that finalized with them. >=20 > Amy >=20 >=20 >> On Mon, Mar 28, 2022 at 12:42 PM Timothy Thomas wrote: >> Hi Amy, >>=20 >> Could you please provide an update on the ClearCare connectivity and pote= ntial time frame for roll out? >>=20 >> Thanks! >> Tim >>=20 >>> On Mon, Mar 7, 2022 at 5:20 PM Amy Freeman wrote: >>> Hi Tim,=20 >>>=20 >>> We are still analyzing the ClearCare connectivity since the Canadian dat= a resides in a different instance. We have been waiting on ClearCare to get b= ack to us with some information which they did late Friday. We have an engin= eer reviewing their input today. Once tha analysis is complete I will be abl= e to provide an estimated timeframe for roll out. >>>=20 >>> Amy >>>=20 >>>> On Mon, Mar 7, 2022 at 1:31 PM Timothy Thomas wrote: >>>> Thanks Amy. >>>>=20 >>>> Steve, does this satisfy your concerns?=20 >>>>=20 >>>> Erika: Are there any other hurdles to overcome on your end, or can we s= tart looking at launch dates? >>>>=20 >>>>> On Mon, Feb 28, 2022 at 1:02 PM Amy Freeman wrote: >>>>> Hi Steve,=20 >>>>>=20 >>>>> The app currently doesn't collect any employee data - it does display e= mployee name in the app and requires employee mobile number for authenticati= on. We pull this data from ClearCare currently. >>>>> Outside of that, we collect the time of clock in, clock out and locati= on and then the caregiver marks tasks completed, not completed and makes not= es. >>>>>=20 >>>>> Amy >>>>>=20 >>>>>> On Tue, Feb 22, 2022 at 12:40 PM Steve Koyanagi wrote: >>>>>> Tim, >>>>>>=20 >>>>>> Thanks for reaching out. Can you provide an overview of what your ti= meline is for implementation? =20 >>>>>>=20 >>>>>> Amy, can you also remind me of exactly what employee data is being co= llected via the app? Is it just a caregiver's name and email address? >>>>>>=20 >>>>>> There are a number of Canadian privacy laws regulating an employer's c= ollection of consumer/employee data, including: >>>>>> Personal Information Protection and Electronic Documents Act=20 >>>>>> Person