Hi Carolyn and Joey,
As you know, we are preparing for our audit by the OQLF and we need to begin gathering a number of documents supporting our ability to operate in French. To that end, would you be able to send me copies of the following items? I’ve indicated the person who I think has access to these pieces; however if not, let me know who I should contact.
3-5 examples of written communication to the caregiver team in French - CD
3-5 examples of written communication to individual caregivers in French - CD
3-5 examples of caregiver training materials in French - CD
3-5 examples of job descriptions - CD (caregiver) JT (office staff)
Performance appraisal template in French - JT (Do any exist?)
Sample of “welcome kit” in French for new employee - CD (caregiver orientation?)
Sample of caregiver employment “contracts” in French - CD (Do they exist?)
A-Z hiring process in French - CD (Caregivers should be enough for now. Timothy said to check if the online process is complete in French)
Caregiver work schedule template - ENGLISH - CD (Since this is a software item, English is fine)
Caregiver job application form in French - CD
That’s it for now. Let me know if you have questions. If you could send me these in PDF's as soon as possible it would be much appreciated.
Thanks.
Tim Thomas Sr.
Home Care Assistance (Montréal)
Tel: 514.726.7647
tthomas@homecareassistance.com <mailto:tt@homecareassistance.com> | Homecareassistancemontreal.ca <https://www.homecareassistancemontreal.ca/>