Montreal Integration Issue: Chartwell Le WellesleyHousekeeping&Maintenance

From
Joey Taylor <joey.taylor@thekey.com>
To
Clearcare Support Team <clearcaresupport@homecareassistance.com>, Amanda Maldonado <amanda.maldonado@thekey.com>, Sales Force IT Support <salesforcesupport@homecareassistance.com>, Timothy Thomas <tt@thekey.com>, Audra Williams <audraw@thekey.com>
Date
2025-01-20 17:28:55
Folder
INBOX
--000000000000c43360062c2ac9ff Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon, We continue to have SF and ClearCare integration issues with clients that we are reactivating in Montreal (I emailed about this last week as well). The issue was manually corrected but we have not figured out what is causing this. This week we have issues with the following: *1.* *ClearCare: * https://montreal.clearcareonline.ca/clients/1000000000072920/ *2. SalesForce:* https://homecareassistance.lightning.force.com/lightning/r/Opportunity/006U= H00000JLgCbYAL/view This is the code I am seeing in SalesForce: {"issue": [{"code": "422", "details": {"text": "validation error: [{u'message': u' tags Select a valid choice. 1000000000004702 is not on= e of the available choices. ', u'locations': [{u'column': 15, u'line': 6}]}]"}, "severity": "error"}], "resourceType": "OperationOutcome"} Thank you, Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000c43360062c2ac9ff Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon, We continue to have SF a= nd ClearCare integration issues with clients that we are reactivating in Mo= ntreal (I emailed about this last week as well). The issue was manually cor= rected=C2=A0but we have not figured out what is causing this. This week we = have issues with the following: 1. =C2=A0 ClearCare:=C2=A0 https://montreal.clearcareonline.ca/clients/10000= 00000072920/ 2. SalesForce: https://homecareassistance.lightning.force.com/lig= htning/r/Opportunity/006UH00000JLgCbYAL/view This is the code I = am seeing in SalesForce: {&quot;issue&quot;: [{&quot;code&quot;: &quot;422&quo= t;, &quot;details&quot;: {&quot;text&quot;: &quot;validation error: [{u&#39= ;message&#39;: u&#39;&lt;ul class=3D\&quot;errorlist\&quot;&gt;&lt;li&gt;ta= gs&lt;ul class=3D\&quot;errorlist\&quot;&gt;&lt;li&gt;Select a valid choice= . 1000000000004702 is not one of the available choices.&lt;/li&gt;&lt;/ul&g= t;&lt;/li&gt;&lt;/ul&gt;&#39;, u&#39;locations&#39;: [{u&#39;column&#39;: 1= 5, u&#39;line&#39;: 6}]}]&quot;}, &quot;severity&quot;: &quot;error&quot;}]= , &quot;resourceType&quot;: &quot;OperationOutcome&quot;} Thank you, Joey Taylor Directeur G=C3=A9n=C3=A9ral/ General M= anager 514-907-5065 <span style=3D"font-size:12pt;font-family:Arial;color= :rgb(17,85,204);background-color:t

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