--00000000000049d2fb05e7faefcb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim - yes we can show HCA. Karine - We do not have a french email address. Would you mind translating it? I'll figure out if/how we can use it. for your first question, the answer is it is a survey intended for new clients. On Tue, Aug 30, 2022 at 11:57 AM Timothy Thomas wrote: > Hi Alex, > > Could you please respond to our translator's question below? How do you > want to triage French emails? > > @Karine Labelle Alex is on vacation until next > week so I won't have an answer before then. > > Also since Canada remains as Home Care Assistance until the new year, can > medallia show our HCA brand to the clients being surveyed? > > Thanks, > Tim > > ---------- Forwarded message --------- > From: Karine Labelle > Date: Tue, Aug 30, 2022 at 2:53 PM > Subject: Re: Question : Home Page > To: Timothy Thomas > > > Hello Tim, > > Than you for your email. > > I have another question. Do you have a French email address for the clien= t > feedback? Or should I keep this one: clientexperience@feedback.thekey.com > > Thank you > > Karine > > Le mar. 30 ao=C3=BBt 2022 =C3=A0 12:39, Timothy Thomas a = =C3=A9crit : > >> survey for new clients. >> >> On Tue, Aug 30, 2022 at 12:35 PM Karine Labelle >> wrote: >> >>> Hello Tim, >>> >>> Thank you I will put the translation in the shared file this afternoon. >>> >>> I already have a question regarding the survey. Is a "new survey" or a >>> "survey intended for new clients"? >>> >>> Thank you! >>> >>> Karine >>> >>> Le mar. 30 ao=C3=BBt 2022 =C3=A0 11:08, Timothy Thomas = a =C3=A9crit : >>> >>>> Hi Karine, >>>> >>>> Please proceed with the translation as is. Most employees are not >>>> nurses and do not carry any liability insurance. >>>> >>>> Thanks >>>> Tim >>>> >>>> On Fri, Aug 26, 2022 at 3:31 PM Karine Labelle >>> karine.labelle@gmail.com> wrote: >>>> >>>>> Hello Tim, >>>>> >>>>> I have finished the translation of the Home Page. I have noticed a >>>>> sentence that does not apply to Canada. If I remember correctly, we a= lready >>>>> discussed a similar sentence in a brochure. See the sentence highligh= ted >>>>> below. >>>>> >>>>> If you value safety, security and reliability: yes. A quality home >>>>> care agency is insured and also manages the performance and schedulin= g of >>>>> its caregivers, handles billing and payroll, and has back-up caregive= rs to >>>>> fill in when needed. With a private hire caregiver, you=E2=80=99re >>>>> responsible for setting up payroll and withholding taxes, caregiver v= etting >>>>> and background checks, as well as purchasing sufficient liability ins= urance >>>>> to cover any accidents or injuries in the home. >>>>> >>>>> In Canada, in my experience as a nurse, I'm self employed and I just >>>>> need to issue a receipt to my client. I am also responsible for my >>>>> insurance (which comes with my OIIQ membership). It is the same as a >>>>> massage therapist. I