Re: Reservation

From
Benoit Turpin <benoit@tremblantliving.com>
To
Timothy Thomas <tt@thekey.com>
CC
Tremblant Living Chalet Rentals <chalet@tremblantliving.com>
Date
2024-07-29 12:39:47
Folder
INBOX
--000000000000072c93061e658344 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable No problem, thanks! On Mon, Jul 29, 2024 at 12:10=E2=80=AFPM Timothy Thomas wro= te: > I thought so. It didn't ask me for that in the reservation. Thank you! > > Grant Lawn > 263-999-9514 > grant.lawn2@siemens-energy.com > > > On Mon, Jul 29, 2024 at 11:58=E2=80=AFAM Benoit Turpin > wrote: > >> Bonjour , yes they will receive communication from our concierge team ( >> arrival instructions departure instructions ). >> But to do that , we will need his phone number and email address of your >> friend. >> >> Best regards , >> >> Benoit t. >> >> On Mon, Jul 29, 2024 at 11:52=E2=80=AFAM Timothy Thomas = wrote: >> >>> Thanks Benoit. >>> >>> When we enter a non-paying guest of owner reservation, do they receive >>> the same experience from tremblant living that you provide paying guest= s? >>> App access and support from your team? >>> >>> On Mon, Jul 29, 2024 at 10:13=E2=80=AFAM Benoit Turpin >> benoit@tremblantliving.com> wrote: >>> >>>> Bonjour , we had a client interested in booking so we put the property >>>> on hold for 24 to a maximum of 48 hours . We called the client this mo= rning >>>> and his trip was canceled. You can now book your unit if you want . Be= noit >>>> T. >>>> >>>> On Mon, Jul 29, 2024 at 8:45=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Hi Benoit. >>>>> >>>>> I'm attempting to book a guest reservation the weekend of August 10th >>>>> and the platform is telling me it's booked however I don't see the da= tes >>>>> reserved in the availability calendar. >>>>> >>>>> Could you advise? >>>>> Thanks! >>>>> >>>>> -- >>>>> >>>>> *Tim Thomas* >>>>> Head of Canada Division | *TheKey* >>>>> Mobile: 514.591.9387 >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> >>>> >>>> >>> >>> -- >>> >>> *Tim Thomas* >>> Head of Canada Division | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >> >> >> -- >> >> >> > > -- > > *Tim Thomas* > Head of Canada Division | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > -- --000000000000072c93061e658344 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable No problem, thanks!=C2=A0 On Mon, Jul 29, 2024 at 12:10= =E2=80=AFPM Timothy Thomas &lt; tt@thekey.c= om &gt; wrote: I thought=C2=A0so. It didn&#39;t ask me for that in the = reservation. Thank you! Grant Lawn 263-999-951= 4 grant.lawn2@siemens-energy.com On Mon, Jul= 29, 2024 at 11:58=E2=80=AFAM Benoit Turpin &lt; benoit@tremblantliving.com &gt; wro= te: Bonjour , yes they will receive communication from our concierge team = ( arrival instructions departure instructions ). But to do that , we wi= ll need his phone number and email address of your friend. Best regards ,=C2=A0 Benoit t.=C2=A0 On Mon, Jul 29, 2024 at 11:52=E2=80=AFAM Timothy Thomas &lt; tt@thekey.com &gt; wrote: Than= ks Benoit. When we enter a non-paying guest of owner res= ervation, do they receive the same experience from tremblant