I’m sorry. I totally spaced on this. I can see what I can come up with.
Who have we contacted at VIV that is not responding?
Best,
Audra Williams
Director, Divisional Operations
(425) 757-7027
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>
On Tue, Oct 8, 2024 at 3:38 PM Timothy Thomas <tt@thekey.com> wrote:
> Audra,
>
> Are you able to track down the acquisition docs?
>
> On Tue, Oct 8, 2024 at 6:08 PM Sophia Jantz <billing@thekey.com> wrote:
>
>> Hi Tim,
>>
>> I wanted to circle back an see if you have been able to locate any of the
>> payment information for this client for 2017-2022. The clients daughter is
>> stating she needs this information for the CRA but we do not have access to
>> those records to provide. Please advise how we can possibly proceed. Thank
>> you for your time.
>>
>> Respectfully,
>>
>> Sophia Jantz
>> Billing Help Desk
>> 866-226-1702
>> billing@thekey.com
>> 8:00AM-5:00PM EST Monday-Friday
>>
>> On Tue, 8 Oct at 9:46 AM , Sophia Jantz <billing@thekey.com> wrote:
>> Hi Tim,
>>
>> I wanted to circle back an see if you have been able to locate any of the
>> payment information for this client for 2017-2022. The clients daughter is
>> stating she needs this information for the CRA but we do not have access to
>> those records to provide. Please advise how we can possibly proceed. Thank
>> you for your time.
>>
>> Respectfully,
>>
>> Sophia Jantz
>> Billing Help Desk
>> 866-226-1702
>> billing@thekey.com
>> 8:00AM-5:00PM EST Monday-Friday
>>
>>
>> 960465:611100
>>
>