----==_mimepart_6553c1ed7fc00_1e52af6a0e71f144154345e Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit My apologies. I meant Marina. Thank you! Regards, Marc Atkinson Billing Help Desk 866-226-1702 billing@thekey.com 8:00AM-5:00PM EST Monday-Friday On Tue, 14 Nov at 1:52 PM , Marc Atkinson wrote: Hi Eliza, Please note that we have refunded the C$32.40 from the credit card surcharge fee charged on payment for Invoice 613137. We will waive the fee for payment on this week's invoice. If you decide to resume services with us moving forward, please note that we will need to charge the 2.7% fee if you decide to use a credit card. It would be much easier to process payments directly through a checking account or with a debit card, as there is no surcharge fee for either of these payment methods. Below is confirmation of the refund of the fee. Please let us know if you need any further assistance with anything. Thanks! Regards, Marc Atkinson Billing Help Desk 866-226-1702 billing@thekey.com 8:00AM-5:00PM EST Monday-Friday ----==_mimepart_6553c1ed7fc00_1e52af6a0e71f144154345e Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit My apologies. I meant Marina. Thank you! Regards, Marc Atkinson Billing Help Desk 866-226-1702 billing@thekey.com 8:00AM-5:00PM EST Monday-Friday On Tue, 14 Nov at 1:52 PM , Marc Atkinson <billing@thekey.com> wrote: Hi Eliza, Please note that we have refunded the C$32.40 from the credit card surcharge fee charged on payment for Invoice 613137. We will waive the fee for payment on this week's invoice. If you decide to resume services with us moving forward, please note that we will need to charge the 2.7% fee if you decide to use a credit card. It would be much easier to process payments directly through a checking account or with a debit card, as there is no surcharge fee for either of these payment methods. Below is confirmation of the refund of the fee. Please let us know if you need any further assistance with anything. Thanks! Regards, Marc Atkinson Billing Help Desk 866-226-1702 billing@thekey.com 8:00AM-5:00PM EST Monday-Friday 550629:611100 ----==_mimepart_6553c1ed7fc00_1e52af6a0e71f144154345e--