--0000000000008741670610547ead Content-Type: text/plain; charset="UTF-8" Good day All, We regret to inform you that the ClearCare app is currently experiencing degraded performance. As a result, users may encounter issues with the app not functioning as expected. Additionally, TheKey Family and Caregiver Apps may experience delays in updates to schedules. Our IT team has promptly escalated the issue to the vendor and is actively monitoring the situation. Rest assured, we are working diligently to resolve the issue as quickly as possible. We will provide updates as soon as they become available. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. Kind Regards, *Mike Conner* IT Manager - Services and Support Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com TheKey.com [image: TheKey] --0000000000008741670610547ead Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good day All, We regret to inform you that the Clea= rCare app is currently experiencing degraded performance. As a result, user= s may encounter issues with the app not functioning as expected. Additional= ly, TheKey Family and Caregiver Apps may experience delays in updates to sc= hedules. Our IT team has promptly escalated the issue to the vendor = and is actively monitoring the situation. Rest assured, we are working dili= gently to resolve the issue as quickly as possible. We will provide updates= as soon as they become available. We sincerely apologize for any in= convenience this may cause and appreciate your patience and understanding d= uring this time. Kind Regards, Mike Conner= IT Manager - Services and Support Contact IT Support 8am-9pm est @ (888)838-1955 =C2=A0| =C2=A0 hca.freshdesk.com = TheKey.com --0000000000008741670610547ead--