--0000000000003e5e6d05e06268b4 Content-Type: multipart/alternative; boundary="0000000000003e5e6b05e06268b3" --0000000000003e5e6b05e06268b3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The data lists Jean Fraser as the payer which is why there wouldn't be an OBO. We truncated non-OBO to first name only for a warmer greeting. I can manually fix if the data is wrong. [image: image.png] On Wed, Jun 1, 2022 at 8:48 AM Timothy Thomas wrote: > I'm not seeing the correct "header to read" data in the final letters. > Example: Client name: Jean Fraser, it should read "Dear Duncan and Betty > (on behalf of Jean Fraser)", and it's currently "Dear Jean". > > Can you please double check? > > Thanks! > > On Tue, May 31, 2022 at 4:17 PM Kate Goodrich > wrote: > >> Apologies, I didn't realize you wanted to update the emails, as well. >> File attached. >> >> On Tue, May 31, 2022 at 4:10 PM Timothy Thomas wrote: >> >>> Thanks Kate, did some get lost in the shuffle? We had 9 letters and 47 >>> emails in the previous batch. >>> >>> On Tue, May 31, 2022 at 3:58 PM Kate Goodrich >>> wrote: >>> >>>> Letters for Canada have been updated with the Toronto address. PDF and >>>> mail merge files are attached. >>>> >>>> On Tue, May 31, 2022 at 3:48 PM Timothy Thomas wrote: >>>> >>>>> Let's use Toronto please - 70 Richmond St E #100, Toronto, ON M5C 1N8 >>>>> >>>>> >>>>> >>>>> On Tue, May 31, 2022 at 2:25 PM Kate Goodrich >>>> kate.goodrich@thekey.com> wrote: >>>>> >>>>>> Certainly - can we use Montreal? If so, what is that address? >>>>>> >>>>>> On Tue, May 31, 2022 at 12:17 PM Timothy Thomas >>>>>> wrote: >>>>>> >>>>>>> Thank you Kate. Can we please use a Canadian address on the letters= ? >>>>>>> >>>>>>> On Tue, May 31, 2022 at 12:10 PM Kate Goodrich >>>>>> kate.goodrich@thekey.com> wrote: >>>>>>> >>>>>>>> Canada letter/email merge documents and PDFs are attached. >>>>>>>> >>>>>>>> On Tue, May 31, 2022 at 10:58 AM Gary Scott >>>>>>> gscott@homecareassistance.com> wrote: >>>>>>>> >>>>>>>>> @Kate Goodrich is working on CAD now. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> *From:* Benjamin Lewis >>>>>>>>> *Sent:* Tuesday, May 31, 2022 9:37 AM >>>>>>>>> *To:* Timothy Thomas >>>>>>>>> *Cc:* Gary Scott >>>>>>>>> *Subject:* Re: Canadian >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Ok great. Then Gary, let me know if you=E2=80=99d like me to take= a stab >>>>>>>>> at making the letters for the Canadian team to distribute or if y= ou have >>>>>>>>> time today. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Tue, May 31, 2022 at 5:48 AM Timothy Thomas >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>> Thanks Ben. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> I've added a column with office phone numbers. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Mon, May 30, 2022 at 9:14 PM Benjamin Lewis >>>>>>>> benjamin.lewis@thekey.com> wrote: >>>>>>>>> >>>>>>>>> It was likely just a mistranscription between the documents. If >>>>>>>>> your team members removed them, that is for the best.