--000000000000611fe7061767af52 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Tim, I will have to request that the client provide proof of payments for the invoices in question and see what the reply is. Is everyone ok with this ? *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Wed, May 1, 2024 at 9:25=E2=80=AFAM Timothy Thomas wrote= : > I just searched the bank for those amounts and the last transactions I se= e > are > > December 8th for $1,182.25 tied to invoice number 51310 > December 7th for $1,182.25 tied to invoice number 51043 > > I can't seem to pull up a search of all e-transfers from that email > address, in case he sent a transfer for a different amount or combined > multiple payments into one. > > On Wed, May 1, 2024 at 7:52=E2=80=AFAM John Janiga wrote: > >> Hello Cynthia, >> >> Before I reach back out to client Rachel Sasseville. >> >> Can we please confirm these invoices have not been paid. >> >> Invoice 01/23/2024 51894 Sasseville Rachel abbas.sadikot@mcgill.ca >> 02/22/2024 etrsf 886.06 >> Invoice 11/28/2023 51219 Sasseville Rachel abbas.sadikot@mcgill.ca >> 12/28/2023 etrsf 1,182.25 >> Invoice 12/12/2023 51396 Sasseville Rachel abbas.sadikot@mcgill.ca >> 01/11/2024 etrsf 886.06 >> Thank you, >> >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Tue, Apr 30, 2024 at 11:46=E2=80=AFAM Joey Taylor >> wrote: >> >>> abbas.sadikot@mcgill.ca >>> >>> rasaz@sympatico.ca >>> >>> On Tue, Apr 30, 2024 at 11:34=E2=80=AFAM John Janiga >>> wrote: >>> >>>> Sure thing, can you confirm the best email to use. >>>> >>>> *John Janiga* >>>> Senior Accounts Receivable Specialist >>>> *john.janiga@thekey.com * >>>> *408-647-7538 * >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> >>>> On Tue, Apr 30, 2024 at 11:32=E2=80=AFAM Timothy Thomas wrote: >>>> >>>>> John, >>>>> >>>>> If Cynthia agrees, please send the client an email requesting proof o= f >>>>> payment. CC Joey and I. >>>>> >>>>> Thanks! >>>>> >>>>> On Tue, Apr 30, 2024 at 11:20=E2=80=AFAM John Janiga >>>>> wrote: >>>>> >>>>>> Hello Timothy and Joey, >>>>>> >>>>>> I can but would only be able to speak to what payments we have >>>>>> received, which I believe we have provided a few times now via clien= t >>>>>> statement. >>>>>> >>>>>> It really falls now on the client to prove these transactions have >>>>>> been sent and withdrawn from his account or provide a PAD or credit = card >>>>>> that we may initiate charges from. >>>>>> >>>>>> Can the client provide these proof of payments which Cynthia states >>>>>> we have not received ? >>>>>> >>>>>> @Cynthia Lum Just to confirm, Have we received >>>>>> and posted all payments for Rachel Sasseville to date? >>>>>> >>>>>> *John Janiga* >>>>>> Senior Accounts Receivable Specialist >>>>>> *john.janiga@thekey.com * >>>>>> *408-647