--Apple-Mail-B9625C2A-9D77-482E-B156-B03900B82076 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Maria Licoudis RN Care Manager mlicoudis@homecareassistance.com Office:514-907-5065 Begin forwarded message: > From: Philippe Laporta > Date: November 7, 2019 at 9:34:09 PM GMT-5 > To: Maria Licoudis , Timothy Thomas Mom > Subject: Re: Amounts >=20 > Hello Maria and Tim, >=20 > Wow, what a mix-up! you are telling me that on Wednesday Oct 30, you invoi= ced Oct 28, Nov 4 and Nov 11, invoicing 2 weeks ahead of time i.e. without a= ny certainty of the hours. This is the first time and errors happen, but it i= s totally unacceptable, even if the schedule is pre-determined. >=20 > I know everyone wanted to do well, but would also like to make sure we get= a credit for the $48 bank charge we got on October 30th > Oct 30, 2019/ DC/ SUCC.0072/ $48.00 >=20 > For the record, the only email we received from you with an invoice was th= e one for w/e Oct 26 and the amount of $1930.63 The email for that invoice w= as sent on Oct 28. We received no other invoice since. All this because on S= unday Oct 27, I sent an email asking to delay the withdrawal for that week b= y 2 days which you graciously accepted. >=20 > On our side, I will try to change the deposit of mom's TFE/EFT from once a= month to 2 monthly so that the account had less fluctuation. I know you wil= l also put measures in place. >=20 > Thank you for your continued support >=20 > Philippe Laporta >=20 >=20 >> On Thu, Nov 7, 2019 at 4:15 PM Maria Licoudis wrote: >> October 28- $1930.63 >> November 4- $1868.34 >> November 11- $1868.34 >>=20 >> Thank you >>=20 >> Maria Licoudis RN >> Care Manager >> mlicoudis@homecareassistance.com >>=20 >> Office:514-907-5065 >>=20 >>=20 >>=20 >>=20 --Apple-Mail-B9625C2A-9D77-482E-B156-B03900B82076 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Maria Licoudis RN Care Manager mlicoudis@homecareassistance.com Office:514-907-5065 Begin forwarded message: From: Philippe L= aporta < philippe.laporta@gm= ail.com > Date: November 7, 2019 at 9:34:09 PM GMT-5 T= o: Maria Licoudis < mlicoudis@homecareassistance.com >, Timothy Thomas Mom < tt@homecareassistance.com > S= ubject: Re: Amounts Hello Maria and Ti= m, Wow, what a mix-up! you a= re telling me that on Wednesday Oct 30, you invoiced Oct 28, Nov 4 and Nov 1= 1, invoicing 2 weeks ahead of time i.e. without any certainty of the hours. T= his is the first time and errors happen, but it is totally unacceptable, eve= n if the schedule is pre-determined. I know everyon= e wanted to do well, but would also like to make sure we get a credit for th= e $48 bank charge we got on October 30th Oct 30, 2019/ DC/ SUCC.00= 72/ $48.00 For the= record, the only email we received from you with an invoice was the one for= w/e Oct 26 and the amount of $1930.63 The email for that invoice was sent o= n Oct 28. We received no other invoice since. All this