Re: New location being added to Vancouver - [#1414402]

From
Sharon Speirs <sspeirs@thekey.com>
To
Germaine Daniels <germaine.daniels@thekey.com>
CC
Briana Del Real <clearcaresupport@homecareassistance.com>, clearcaresupport@thekey.com, claudia.vasquez@thekey.com, audraw@thekey.com, tsilton@thekey.com, salesforce@thekey.com, Irin Eva <irin.eva@thekey.com>, Canada Payroll <CanadaPayroll@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
2026-02-03 16:19:54
Folder
INBOX
Hi Germaine
We are looking at recruiting in the area and also using caregivers
already employed in Vancouver. We are looking at bussing people to
locations and overnight lodging as a way of ensuring they are safe as the
weather makes commuting impossible at times. Squamish is about 1 hour from
our West Van office, Whistler 2 hours and Pemberton 2.5 hours.
This contract is for Vancouver Coastal Health, which has 24/7 clients
occupying hospital beds that they want to discharge. I am waiting on
numbers from VCH that would tell me how many caregivers I might
actually need.
Sharon

Sharon, Speirs

General Manager

Vancouver, BC

Office: 778.279.3634

sspeirs@thekey.com

TheKey.ca   <https://thekey.ca/>

[image: TheKey]







On Tue, Feb 3, 2026 at 4:13 PM Germaine Daniels <germaine.daniels@thekey.com>
wrote:

> Hi Briana,
>
> Thank you for looping everyone in.
>
> I want to flag that there may be payroll tax implications to address, as
> Whistler has different requirements than Vancouver.
>
> I will follow up tomorrow, but could you clarify if we have already hired
> employees in this area? If so, what were their hire dates? If not, what is
> the expected date for moving employees to these new locations?
>
> Best regards,
>
> Germaine DanielsPayroll Director
> germaine.daniels@thekey.com
> Phone: 562-380-3662
> TheKey.com
>
>
> On Tue, Feb 3, 2026 at 3:33 PM Briana Del Real <
> clearcaresupport@homecareassistance.com> wrote:
>
>> Hi Sharon,
>>    To add a location to a wellsky url a few different individuals need to
>> be put in the loop before this can happen. Ill add them to this thread and
>> for the salesforce side i'll loop in the salesforce support team as well.
>>
>> Thanks,
>> Briana
>>
>>
>>
>>
>> On Tue, 3 Feb at 5:30 PM , SharonSpeirs <sspeirs@thekey.com> wrote:
>>
>> Hi there
>>
>> Vancouver currently has two locations: Victoria and Vancouver. We filter
>> by these for scheduling but we are adding a new area encompassing Squamish,
>> Whistler, and Pemberton. I think we need another location added so that we
>> can view all clients in this combined area together—is that possible? We
>> would just call it Whistler
>> I also need to know how to enter them into Salesforce. Would they just go
>> under HCA and then when they link to Clear Care, would we simply change the
>> location to Whistler?
>> Let me know
>> Sharon
>> Sharon Speirs
>> General Manager
>> sspeirs@thekey.com
>> Mobile: (778) 991-3361
>> Office: (778) 279-3634
>> TheKey.com
>> *We value your feedback. Please leave us a Google review*
>>
>> 1414402:611100
>>
>