--000000000000f00a0405de44ebf5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Fayaz, Great! You can go ahead and do so when you are able. Thanks and warm regards, James Sudimak Web Developer, TheKey thekey.com 221 Main St #520 , San Francisco, CA 94105 On May 4, 6:20 PM, Fayaz Rahman wrote: > Hi James, let me know if you are ready I can try to push the EPP code > again. > > > > Best Regards, > > > > > > *Fayaz* > > > > *Fayaz Rahman* > > Project Manager > > *SABA Inc.* > > *Office: (858) 277-1717* > > > > [image: signature_206788719] > > Search Engine Marketing & Consulting > > *www.sabaseo.com * > > > > > *Helping You Grow Your Revenue through Powerful Online Marketing > Strategies* > > > > > > > Attachment: > image001.png > > image002.png > > On May 4, 2:31 PM, James Sudimak wrote: > Hi Team, > > I was able to again access to the Enom account. However, there is no way > to unlock the domain or request an EPP code in the account's dashboard: > https://access.enom.com/default.aspx?action=3Dlogin > > Also, I attempted to log into the regular Enom account dashboard here > , but it indicated that the domain is in fact still > with HostGator (?) > > > I tried to do a password reset on HostGator using Edward's email, but no > email has come in. > > Fayaz =E2=80=94 You mentioned previously that you had sent over an EPP co= de for > torontohomecareassistance.ca. May you be able to regenerate a new code > and send that to edward@homecareassistance.com now that we have access to > his email? Also, was this done on Enom or HostGator? > > Apologies for all of the confusion. Thanks! > > Warm regards, > > James Sudimak > Web Developer, TheKey > thekey.com > 221 Main St #520 , > San Francisco, CA 94105 > > > Attachment: > image.png > > On May 4, 1:57 PM, James Sudimak wrote: > Hi Alexa, > > Understood! My apologies for the confusion. > > Confirming we are able to access Edward's old HCA email account and can > see password reset emails from Enom. Should be able to resolve soon. > > We will keep everyone updated. Thanks! > > Warm regards, > > James Sudimak > Web Developer, TheKey > thekey.com > 221 Main St #520 , > San Francisco, CA 94105 > > On May 4, 1:56 PM, Cheryl Cartwright wrote: > I am pretty sure Edward was removed years ago. He hasn't been with the > company since 2014 and my understanding was that Saba back in 2014 > successfully changed that information. > > Steve can you confirm this. Do we not have an email from Saba stating as > much? > > Cheryl > > > Attachment: > image.png > > image.png > > On May 4, 1:26 PM, James Sudimak wrote: > Hi Gabe, > > We are having issues logging into Enom with that info, unfortunately. > > Enom requires us to provide the domain, not the email or username to log > in: > > > After attempting both edward@homecareassistance.com and > torontohomecareassistance.ca along with the password combo, we are > greeted with the login error message. > > Warm regards, > > James Sudimak > Web