--000000000000fa0b4f05f0f85a6f Content-Type: text/plain; charset="UTF-8" Ok, let me dig a little deeper into this today. On Thu, Dec 29, 2022 at 7:20 AM Timothy Thomas wrote: > This is for December. If Carolyn is following the process then there's > something wrong in the data. Can you dig into it and try to find out what > exactly is going wrong. Do you have Ambassador office hours she can attend? > > I'd like to understand the process myself. We have an orientation client > in clearcare that they use to track? In addition to a profile tag added? > > I asked Kerry and she hit responded with this > > "Hopefully my other email answers your questions (which it didn't). If > not, we have covered this a few times at the Exec meetings, weekly > announcements, Caregiver Ambassador weekly office hours, and at the RD > meeting. > > > > Also, if you hover over the columns, it shares what the column is tracking > in the comments." > > On Wed, Dec 28, 2022 at 6:01 PM Charles Terlesky cterlesky@homecareassistance.com> wrote: > >> What's the time range in this data set? I spoke with Caroline, and she >> said about 30 had been tagged as the Key Orientation for the past three >> weeks, but on the file attached, it populates as zero? >> >> I can't speak with Anna (Vancouver) and Kathryn (Toronto) until next week >> when they are back from vacation. >> >> Plus, we just had a meeting - in early December where we found out we >> would use "The Key" orientation and move away from the HCA one. >> >> We will get it fixed.. >> >> Chuck >> >> On Wed, Dec 28, 2022 at 8:41 AM Timothy Thomas wrote: >> >>> As we discussed last week. We need to make sure we're getting every new >>> hire through the orientation process and documented. We cant sit at 0% for >>> much longer. Let me know how I can help. >>> >>> ---------- Forwarded message --------- >>> From: >>> Date: Fri, Dec 23, 2022 at 12:32 PM >>> Subject: RE: Caregiver Training Follow-up >>> To: Timothy Thomas >>> Cc: Angie Markwell >>> >>> >>> Hi Tim, >>> >>> >>> >>> Hopefully my other email answers your questions. If not, we have >>> covered this a few times at the Exec meetings, weekly announcements, >>> Caregiver Ambassador weekly office hours, and at the RD meeting. >>> >>> >>> >>> Also, if you hover over the columns, it shares what the column is >>> tracking in the comments. >>> >>> >>> >>> Let me know if you have any questions after reviewing the other email >>> and the report. >>> >>> >>> >>> Thanks, >>> >>> >>> >>> Kerry >>> >>> >>> >>> *From:* Timothy Thomas >>> *Sent:* Thursday, December 22, 2022 6:15 AM >>> *To:* kerry.sirkka@thekey.com >>> *Subject:* Re: Caregiver Training Follow-up >>> >>> >>> >>> Hi Kerry, >>> >>> >>> >>> What is driving these metrics exactly? >>> >>> >>> >>> Is it the orientation tag in clearcare? or something tied to payroll (as >>> we're not integrated in payroll, I want to be sure we're tracking properly) >>> >>> >>> >>> Thanks! >>> >>> Tim >>> >>> >>> >>> On Wed, Dec 21, 2022 at 2:49 PM