----==_mimepart_6712a6855b001_2133fce4feb7a14239323b5 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Shawntel,=C2=A0 Gotcha! Glad you figured it out! Let me know = if you need anything else.=C2=A0 Thanks,=C2=A0 Amanda Maldonado= = = On Fri, 18 Oct at 1:36 PM , Shawntel Sousa wrote: I figured it out.=C2=A0 = = Waaaaay at the bottom is where the office location section is located no= w and it wasn=E2=80=99t filled out. It=E2=80=99s strange it moved to the = bottom of the page instead of the top.=C2=A0 Best Regards, Shawntel So= usa, LPN Client Success Manager TheKey Calgary Office number: (403) 301= -3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-658= 8 = = = = = = = = On Fri, Oct 18, 2024 at 11:00=E2=80=AFAM Amanda Maldonado wrote: = = = = = Hi Shawntel,=C2=A0 = = Agreed, this is very strange. Can you give me the postal code, referral = account, and type of caller location that you are using? I want to see if= it is a validation error on our side.=C2=A0 = = = Thanks,=C2=A0 = = Amanda Maldonado = = = = = = On Fri, 18 Oct at 12:03 PM , Shawntel Sousa wrote: Good morning, = = It is very strange because I did enter another lead last night and it wo= rked out just fine. But for some reason, this specific one will not let m= e enter it. I am filling out all the required fields. = = I have filled out salutation, clients, first name, last name, callers, f= irst name, caller email, caller phone number, caller location, referral a= ccount, postal code. All the required fields.=C2=A0 = = It=E2=80=99s letting me do other leads just not this one, I=E2=80=99m ba= ffled.=C2=A0 Best Regards, Shawntel Sousa, LPN Client Success Manager = TheKey Calgary Office number: (403) 301-3777 Winnipeg Office Number: (2= 04) 489-6000 Mobile number: (403) 305-6588 = = = = = = = = On Fri, Oct 18, 2024 at 9:57=E2=80=AFAM Amanda Maldonado wrote: = = = = = Hi=C2=A0Shawntel,=C2=A0 = = Can you please provide me with the fields and values you are using to cr= eate the lead so that I can troubleshoot? (fields such as Client Name, Ca= ller Name, phone number, zip code, referral account, and any other fields= you are completing to create the lead). = = Thanks,=C2=A0 = Amanda Maldonado ----==_mimepart_6712a6855b001_2133fce4feb7a14239323b5 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Shawntel,=C2=A0 Gotcha! Glad you figured it out! Let me know if you need= anything else.=C2=A0 Thanks,=C2=A0 Amanda Maldonado On Fri, 18 Oct at 1:36 PM , Shawntel Sousa &= lt;ssousa@homecareassistance.com> wrote: I figured it out.=C2=A0 Waaaaay at the bottom is where the office location sect= ion is located now and it wasn=E2=80=99t filled out. It=E2=80=99s strange= it moved to the bottom of the page instead of the top.=C2=A0 Best Regards, Shawntel Sousa, LPN Client Success Manager TheKey Calgary = Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588