--0000000000003057f005f0981349 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Update - I just sent a follow up to our Broker and am awaiting a response as to the status for this policy for our Winnipeg caregivers. Will update as soon as I hear back from them. Terence Barfield, CEBS (Compliant) Senior Manager Benefits **** I am currently Out of Office; returning January 3rd (Tuesday) **** **** I will respond to any emails as quickly as possible upon my return** o= r sooner if I happen to check emails while away =F0=9F=99=82** **** **** For more immediate assistance, please contact HRServiceCenter@TheKey.com **** On Thu, Dec 22, 2022 at 2:22 PM Terence Barfield wrote: > I've reached out to our broker and am awaiting feedback. > > Terence Barfield, CEBS (Compliant) > Senior Manager Benefits > **** Upcoming Out of Office Alert: Monday (12/26) - Monday (1/2) **** > > > On Thu, Dec 22, 2022 at 2:15 PM Chuck Terlesky cterlesky@homecareassistance.com> wrote: > >> Thanks, Terence - I'm hearing from one caregiver it's been cancelled and >> when I called they said the plan was deactivated - getting conflicting >> information. Thanks for checking into this again. It would be nice to ge= t >> this settled before Christmas. >> >> I had only asked about the policy number in the attached document. Maybe >> it=E2=80=99s different now for the caregivers? >> >> ChuckI had only asked about the policy number in the attached document. >> Maybe it=E2=80=99s different now for the caregivers. >> >> Chuck Terlesky >> General Manager >> Home Care Assistance of Calgary >> Office: 403-301-3777 >> 10333 Southport Rd SW, Unit 107 >> Calgary, AB. T2W 3X6 >> HomeCareAssistanceCalgary.ca >> >> --- >> Read Our Testimonials >> >> Join Our Newsletter >> >> We Are Hiring! >> >> Champions of Longevity >> >> On Dec 22, 2022, at 12:11 PM, Terence Barfield >> wrote: >> >> =EF=BB=BF >> The coverage for caregivers was not to be cancelled. I'm following up >> with the carrier to get this resolved. >> >> Terence Barfield, CEBS (Compliant) >> Senior Manager Benefits >> **** Upcoming Out of Office Alert: Monday (12/26) - Monday (1/2) **** >> >> >> On Wed, Dec 21, 2022 at 2:10 PM Charles Terlesky > cterlesky@homecareassistance.com> wrote: >> >>> Hi Terence, >>> >>> We received communication from a Winnipeg Caregiver saying that her >>> benefits were terminated. I called Canada Life, and they said the benef= its >>> were terminated as of December 1st. >>> >>> Can you please confirm that caregivers still have benefits in Winnipeg? >>> I would like to check with you before I talk to the current caregivers. >>> They may have accidentally cancelled the benefits. I'm attaching the >>> September invoice, which includes the caregivers and the policy number. >>> >>> I look forward to hearing from you as soon as possible. >>> >>> Kind regards, >>> Chuck >>> >>> -- >>> Chuck Terlesky B.A., CCPE >>> General Manager/Regional Caregiver Ambassador for Canada >>> Home Car