--000000000000a3d2a40631cfcd10 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable My account. On Wed, Apr 2, 2025 at 1:26=E2=80=AFPM Timothy Thomas wrote= : > Nice work. Was this Katie's account, or yours? > > On Wed, Apr 2, 2025 at 11:50=E2=80=AFAM Emily Swackhamer emily.swackhamer@thekey.com> wrote: > >> Good morning! >> >> I wanted to share some recent success with our client at Aberdeen. As yo= u >> know, our partnership with Aberdeen has faced challenges over the years. >> >> Terry reached out looking for care for his wife, who has dementia >> (16hrs/wk). He emphasized the importance of finding a caregiver who they >> could build a long-term relationship with. After transparent discussions >> about the time needed to find the right fit, we began the matching proce= ss. >> The first shifts went extremely well, and Terry was very pleased with th= e >> caregiver, Zarria. >> >> Yesterday, Terry contacted us with an urgent need, as his private >> overnight caregiver had quit without notice. He asked if we could assist= , >> and we were happy to step in. We added 20 additional hours to his schedu= le, >> elevating his account to Tier 1. Sarah has worked diligently to build hi= s >> trust over the past few weeks, and it has clearly paid off. >> >> Best, >> >> -- >> *Emily Swackhamer | Missouri General Manager* >> Email: emily.swackhamer@thekey.com >> M: (314) 591-1974 O: (314) 863-8989 >> TheKey.com >> >> >> --000000000000a3d2a40631cfcd10 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable My account.=C2=A0 On Wed, Apr 2= , 2025 at 1:26=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Nice work. Was this Katie's account, or yours?=C2=A0 On We= d, Apr 2, 2025 at 11:50=E2=80=AFAM Emily Swackhamer < emily.swackhamer@thekey.com > wrote: Good morning! I wanted to sha= re some recent success with our client at Aberdeen. As you know, our partne= rship with Aberdeen has faced challenges over the years. Terry reached out looking for care for his wife, who has dementia (16hrs= /wk). He emphasized the importance of finding a caregiver who they could bu= ild a long-term relationship with. After transparent discussions about the = time needed to find the right fit, we began the matching process. The first= shifts went extremely well, and Terry was very pleased with the caregiver,= Zarria. Yesterday, Terry contacted us with an urgent need, as his private overni= ght caregiver had quit without notice. He asked if we could assist, and we = were happy to step in. We added 20 additional hours to his schedule, elevat= ing his account to Tier 1. Sarah has worked diligently to build his trust o= ver the past few weeks, and it has clearly paid off. Best, -- Emily Swackhamer | Missouri= General Manager Email: emily.swackhamer@thekey.com M: (314) 591-1974=C2=A0 O: (314) 863-8989 TheKey.com = --000000000000a3d2a40631cfcd10--