--0000000000001dd07b058e4944b0 Content-Type: multipart/alternative; boundary="0000000000001dd077058e4944ae" --0000000000001dd077058e4944ae Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey there Timothy & Tim. I so enjoyed our joint exploration and was very impressed with your operations. Thank you for taking that time because I could tell how very busy things were and that was gracious of you. For my part, I did learn that the module I created will work well in our industry due to similar challenges: =C2=B7 Unrealistic project pricing =C2=B7 Out of control facilities and poor management =C2=B7 Difficulty maintaining retention of HCA caregivers due to poor treatment from facility=E2=80=99s full-time staff =C2=B7 Decision makers with unrealistic expectations Based on what I heard, the module talking points on how we =E2=80=9Csell & = service" this type of business is on the money! I left our meeting with two follow-up items. Below are the two tech options we talked about that might save your team time and make a few things easier to manage. 1. Check out C*all-em-All *as an option/addition to bulk texting. Maybe a phone call from a friendly / known voice will be different enough for caregivers to respond. This option is very easy to set-up and use. Reporting is robust and it=E2=80=99s really inexpensive. They do business = in Canada. *https://www.call-em-all.com/ * 2. Compared the ClearCare Communities feature to Caring on Demand tech. The big difference between the two is the joint advantage of Caring on Demand which allows the community client to create and make schedule changes. This option alone will save your team scheduling time. At this time, ClearCare does not have that joint capability. They will work in Canada so let me know if you would like a quick demonstration. caringondemand.com Up to this point, you're running the staffing on demand business beautifully. For your part, I feel our conversations forced you to take a step back and acknowledge / discuss what you had rolling around in your head. Primarily, =E2=80=9CDo we go for it or pull back the reins and stay = where we are?=E2=80=9D To be known as the consummate private pay home care company = in Montreal is certainly what most HCA offices strive for, but you now have the chance to grow a whole new business model. Exciting stuff! As a review and discussion guide for all as we move forward, below are the subjects we debated at length. *Revenue exercises* Current lost revenue due to unfilled shifts Potential future revenue =E2=80=93 what it would pay for and profit margin *Clarity on staffing for growth* Need a Recruiter Need another CCM *Confirmed same challenges as staffing industry* Discussed how to sell advantages to potential / current clients *Reviewed various ideas on in-house staffing models* I attached a basic implementation plan for an on-site project *Discussed ideas on recruiting and internal staffing models* Hub and spoke model Recru