--00000000000037c82105dc13d9a6 Content-Type: text/plain; charset="UTF-8" Hi All, I have emailed and sent in Fresh Desk tickets but Sydney still does not have access to AP or Salesforce. She can log into AP but is unable to view Office Reports for example as she doesn't have permission. Sydney is a CCM and should have the same access to Salesforce and AP that our other CCM Taylor Cleland has if this helps at all. Can you please advice on how we can get this done so we can continue her training? Thanks in advance, Cheryl --00000000000037c82105dc13d9a6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All, I ha= ve emailed and sent in Fresh Desk tickets but Sydney still does not have ac= cess to AP or Salesforce. She can log into AP but is unable to view Office = Reports for example as she doesn't have permission.=C2=A0 Sydney is a CCM and should have the s= ame access to Salesforce and AP that our other CCM Taylor Cleland has if th= is helps at all.=C2=A0 C= an you please advice on how we can get this done so we can continue her tra= ining? Thanks in advance= , Cheryl --00000000000037c82105dc13d9a6--