Re: Mavencare Clients

From
Alex Hodges <ahodges@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Alex Hodges <ahodges@thekey.com>
Date
2022-09-30 14:04:06
Folder
INBOX
--0000000000004f7d6d05e9eb569f Content-Type: text/plain; charset="UTF-8" That's a good idea. It might be easier to filter for anyone without a French-speaking tag. On Fri, Sep 30, 2022 at 1:23 PM Timothy Thomas wrote: > I understand and I get it. Could we send this to English clients by > segmenting with a profile tag? > > On Fri, Sep 30, 2022 at 4:12 PM Alex Hodges wrote: > >> I'm creating a roadmap for Q4 and proiritizing. We're sharing with Ken >> next week. I'll get back to you then. I know you embraced the tool and >> would like to get Montreal set up again. We're just balancing a lot of >> requests and priorities. >> >> On Mon, Sep 26, 2022 at 11:33 AM Timothy Thomas wrote: >> >>> Well they're not technically new clients but Medallia is treating them >>> that way...It's ok they've all got it by now as we're in our second week. >>> Just leave them as is. >>> >>> Any news on Montreal? >>> >>> Thanks >>> >>> On Mon, Sep 26, 2022 at 12:25 PM Alex Hodges wrote: >>> >>>> We don't really have a way to turn certain clients off for surveys. Is >>>> there a reason we don't want them to get the survey? >>>> >>>> On Thu, Sep 22, 2022 at 11:58 AM Timothy Thomas wrote: >>>> >>>>> No unfortunately. >>>>> >>>>> On Thu, Sep 22, 2022 at 2:56 PM Alex Hodges >>>>> wrote: >>>>> >>>>>> Do they have their own location ID? >>>>>> >>>>>> On Thu, Sep 22, 2022 at 11:19 AM Timothy Thomas >>>>>> wrote: >>>>>> >>>>>>> Hi Alex, >>>>>>> >>>>>>> We've imported roughly 30 mavencare clients into our Toronto >>>>>>> clearcare system this week and I would like to avoid them getting the new >>>>>>> client survey. How can we accomplish this? >>>>>>> >>>>>>> Thanks >>>>>>> >>>>>>> -- >>>>>>> Tim Thomas >>>>>>> Head of Canada Division >>>>>>> *Please note my email has changed:* >>>>>>> tt@TheKey.com >>>>>>> (514) 591-9387 >>>>>>> TheKey.com >>>>>>> [image: TheKey] >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Alex Hodges >>>>>> Manager Customer Experience >>>>>> * Please note my email has changed: * >>>>>> ahodges@thekey.com >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>> -- >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> *Please note my email has changed:* >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> Alex Hodges >>>> Manager Customer Experience >>>> * Please note my email has changed: * >>>> ahodges@thekey.com >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> >> >> -- >> Alex Hodges >> Manager Customer Experience >> * Please note my email has changed: * >> ahodges@thekey.com >> TheKey.com >> [image: TheKey] >> > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- Alex Hodges Manager Customer Experience * Please note my email has changed: * ahodges@thek