8x8 Phone Migration Update - HCA Oakville & Waterloo - URGENT

--0000000000006c87b605e3eefbe0 Content-Type: multipart/alternative; boundary="0000000000006c87b405e3eefbdf" --0000000000006c87b405e3eefbdf Content-Type: text/plain; charset="UTF-8" Hello Isabelle and Keith, We have an issue this Saturday morning. The porting request to the Corporate Account has been initiated before the scheduled date. Both business numbers 519 954 2111 and 905 337 1200 are no longer visible in my admin page, and 8x8 tech support cannot assist. Our phone lines are down at the moment. So far, only the main numbers and none of the individual lines have been transferred. We need assistance ASAP. I can be reached at 519 954 2110. Regards Angie Kunnath *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region* 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954-2111 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGuelph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Read our Mission Balanced Care Method Hospital to Home Care Review our Book Series Cognitive Therapeutics Our Recent Press Connect on LinkedIn Read our Reviews Watch our Videos Subscribe to our Blog On Tue, Jul 5, 2022 at 1:36 PM Isabelle La wrote: > Hi Angie, > > Please see your temporary number currently to place test calls and confirm > the system's call routing is to your liking. 289-270-9860. Note that we do > not have an auto-attendant routing message yet so we will be waiting for > you to provide that to us so I can upload on your behalf. > > Also, as discussed, we will wait for your list of approved Canada holidays > to also be vetted by Tim Thomas and I will update that schedule > accordingly. > > I've submitted the request to our telecom manager, Keith, to port the > numbers we discussed from your 8x8 account into our Corporate 8x8 account > for July 19th at 11am EST so he will provide us an update once he works > with the carrier and hears from them. > > -- > *Isabelle La * > Project Management, IT Dept. > * Please note my email has changed: * > ila@thekey.com > Direct: 650-231-5733 > Fax: 919-377-9020 > > TheKey.com > [image: TheKey] > --0000000000006c87b405e3eefbdf Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Isabelle and Keith, We have an issue this Saturday morning.= The porting request to the Corporate Account has been initiated before the= scheduled date. Both business numbers 519 954 2111 and 905 337 1200 are no= longer visible in my admin page, and 8x8 tech support cannot assist. Our p= hone lines are down at the moment. So far, only the main numbers and none o= f the individual lines have been transferred. We need assistance ASAP. I ca= n be reached at 519 954 2110.=C2=A0 Regards = Angie Kunnath = Home Care Assistance -=C2=A0 Serving Oakville, Mississauga, Burlingto= n, Waterloo & Wellington regio