Q4/2022 Canada Bonus Summary

From
Chen Xie <chen@thekey.com>
To
Timothy Thomas <tt@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Amabile Lopez <amabile.lopez@thekey.com>
Date
Thu, 23 Mar 2023 20:28:47 -0400
Folder
INBOX
--000000000000b46fc805f79a7a09 Content-Type: text/plain; charset="UTF-8" Hi Timothy, Angie has confirmed your earlier text on 30% bonus target in 2022. As discussed on our call, we have achieved the safety goal on NPS. As discussed in email after, we confirmed the revenue figures I had shown that showed us below target. Let me know if you have any questions on the details. Please see below: *Revenue Target = $11,022,400 Canadian* Actual Revenue = $9,690,756 Canadian (88% of Goal) Revenue Short of Target and Safety (95% of Revenue Target) *EBITDA: 22% Margin Target* Official P&L at $1,073,635 USD (14.8%) Prior to Adjustments Professional Services Recruitment Adjustment = $30,000 Professional Services Accounting and Tax Adjustment = $20,000 P&L After Adjustment = $1,123,635 USD vs. USD Revenue Recorded = 15.5% EBITDA still short of target and safety on this bonus goal. *Operating Labor Ratio: * Operating Labor = $827,435 Office Comp USD % of Revenue = 11.4% Target = 10% Labor Ratio short of target and safety on this bonus goal. *Client Satisfaction with Office (Medallia Score)*: Target = 50, Safety = 40 Actual Client Satisfaction = 41 *50% of Target on Client Satisfaction Goal* Bonus Potential = $5000 Bonus Achievement = $2500 *New Client Starts*: Target = 253 Actual = 216 (85%) Client Starts is short of target and safety (90% of Starts Target) on this bonus goal *Total Q4/Annual Bonus Due = $2,500* -- -- *Chen Xie*CSO | *TheKey*650-208-2390 [image: TheKey] --000000000000b46fc805f79a7a09 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, Angie has confirmed your earlier text on 30% b= onus target in 2022. As discussed on our call, we have achieved the safety = goal on NPS. As discussed in email after, we confirmed the revenue figures = I had shown that showed us below target. Let me know if you have any questi= ons on the details. Please see below: Revenue Target =3D $11,022,400 Canadian Actual Revenue =3D $9,690,756 Canadian (88% of Goal) Revenue Short of Target and Safety (95% of Revenue Target) EBITDA: 22% Margin Target= Official P&amp;L at $1,073,635 USD (14.8%) Pr= ior to Adjustments Professional Services Recruitme= nt Adjustment =3D $30,000 Professional Services Accounting and Ta= x Adjustment =3D $20,000 P&amp;L After Adjustment = =3D $1,123,635 USD vs. USD Revenue Recorded =3D 15.5% EBITDA still short of target and safety on this bonus goal. Operating Labor Ratio:=C2=A0 Operating Labor =3D $827,435 Office Comp USD % of Revenue = =3D 11.4% Target =3D 10% = Labor Ratio short of target and safety on this bonus goal. Client Satisfaction with Office (Medallia= Score) : Target =3D 50, Safety =3D 40 Actual C= lient Satisfaction =3D 41 50% of Target on Clie= nt Satisfaction Goal Bonus Potential = =3D $5000 Bonus Achievement =3D $2500 New Client Starts : Target = =3D 253 Actual =3D 216 (85%) Client Starts is short of target and safety (90% of Starts Target)= on this bonus goal Total = Q4/Annual Bonus Due

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