----==_mimepart_668eb00957e24_1eb3f8bc933095c3594787e Content-Type: multipart/alternative; boundary="--==_mimepart_668eb00957d5a_1eb3f8bc933095c3594777a"; charset=UTF-8 Content-Transfer-Encoding: 7bit ----==_mimepart_668eb00957d5a_1eb3f8bc933095c3594777a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Timothy, Can you set up a meeting to meet on the Check emplois iss= ue for John Gumbley? =C2=A0Included in this meeting should be myself, you= , Kristy Poyner, Stephanie Fuston, Lito Delapena and Kim McConnell. =C2=A0= Thanks for your assistance. Cathy Billing Help Desk billing@theke= y.com 1-866-226-1702 8:00AM-5:00PM EST Monday-Friday = = On Tue, 9 Jul at 3:00 PM , 158104 John Gumbley wrote: = Good afternoon, = = = I would like to point out an error regarding your =C2=A0invoice #805707,= billing period of June 24 to June 30th, 2024. The caregiver; Eric Frimpo= ng, worked 4 days but was paid 5 days since the statutory holiday of June= 24th is payable according to the directives I have from Ch=C3=A8que Empl= oi Service (CES). = = = Thus, my declaration to the CES was for 5 days payable to Mr. Frimpong, = allotted/payable amount (for that week) was $366.13 and not $308.32 as in= dicated on the attached invoice. = = = Consequently, we were erroneously charged $267.68. The amount should hav= e been, $209.87 ($576.00-$366.13). = = = = =C2=A0 = = Furthermore, the same amount/principle should be applied for the current= billing (July 1st to July 7th, 2024). Since, July 1st is also a payable = statutory holiday according to the CES directives. To further explain and= =C2=A0backup my explanations, I have attached the CES directives, please= see =C2=A0pages 14 to 16 regarding payable days according to The Act Res= pecting Labor Standards (Les normes du travail au Qu=C3=A9bec). = = = = =C2=A0 = = Please rectify upon receipt of this email =C2=A0the above mentioned erro= r and ensure that the current billing is correct. = = = = =C2=A0 = = Regards, = = = = =C2=A0 = = Carole Gumbley = = = = =C2=A0 = = = =C2=A0 = = = = From: TheKey [mailto:no-reply@versapay.com] Sent: Friday, July 5, 2024 6= :24 PM To: c_gumbley@sympatico.ca Subject: Receipt for Payment to TheKey = = = = = =C2=A0 = = = = = = = = = = = =C2=A0 = = = = = = = John Gumbley sent a payment of $267.68 to TheKey from RBC (4211) on Fri = Jul 05 06:24:15 EDT 2024 for the invoice(s) shown below. = = = Thank you for your business. = = = = = = = =C2=A0 = = = = Invoice = = = = = Amount Paid = = = = = Balance = = = = = 805707 = = = = = $267.68 = = = = = $0.00 = = = = = = =C2=A0 = = = = Transaction Details: = = = = = = =C2=A0 = = = = Payment = = = = = Amount = = = = = Payment Token = = = = = Authorization Code = = = = = On Invoices = = = = = $267.68 = = = = = 4Y27U3QPIN9M = = = = = = = =C2=A0 = = = View Invoices = = = = = =C2=A0 = = = = =C2=A0 = = = = =C2=A0 = = = = = Questions about this message? = = = = Contact Us | Privacy Policy | | | Manage Email = = = = =C2=A0 = = = = P