--00000000000084f32c05f1601d9a Content-Type: multipart/alternative; boundary="00000000000084f32905f1601d99" --00000000000084f32905f1601d99 Content-Type: text/plain; charset="UTF-8" Hi Selena, Sincere apologies, i'm going to add the statement of account here and break it down. If there is anything else you require , please let me know and I will provide right away. In addition if you want to get on a call to discuss I can do that as well. I've highlights the 2 invoices we charged together. [image: image.png] On Tue, Jan 3, 2023 at 12:16 PM Selena Sachedina wrote: > May I please have the statement of my account. I won't ask again. > I see that my invoices were combined in one pdf. Thank you but > mentioning that would have been helpful. > I am dealing with this in the hospital with my aunt so I don't appreciate > this added stress. > You are on the verge of losing my business at this point. If you could > find that staff, that's potentially $4000 a month. I am pretty angry right > now. > Selena > > On Tue, Jan 3, 2023 at 11:53 AM Ali Malik wrote: > >> Hi Selena, >> >> If you see my previous email it has the missing week invoice I attached. >> In that PDF there are 2 invoices, last weeks and the missing weeks (prior >> week). >> >> thank you >> >> On Tue, Jan 3, 2023 at 11:34 AM Selena Sachedina > selena@technologydiva.ca> wrote: >> >>> Can you please send me the invoice for the missing week and the >>> statement of account? >>> Selena >>> >>> >>> On Tue, Jan 3, 2023 at 11:12 AM Ali Malik wrote: >>> >>>> Hi Selena, >>>> >>>> All of our creditcard clients are setup on auto. Meaning the charges >>>> are put through automatically. I have refunded $640 to your creditcard due >>>> to overcharge. If you review your statement, there is a charge every week. >>>> There was 1 week that was missed between Dec 15th and 29th, so we combined >>>> the charges with the 29th bill. So correct charges would be $896 but we >>>> accidentally charged $1536 in which we refunded $640 today. >>>> >>>> thank you, >>>> >>>> On Tue, Jan 3, 2023 at 11:07 AM Selena Sachedina >>> selena@technologydiva.ca> wrote: >>>> >>>>> Please stop billing my credit card without my permission. You have >>>>> already billed me for everything. See my credit card statement attached. >>>>> Please refund immediately. >>>>> Selena >>>>> [image: Screenshot 2023-01-03 at 11.01.17 AM 1.png] >>>>> >>>>> On Tue, Jan 3, 2023 at 10:46 AM Ali Malik >>>>> wrote: >>>>> >>>>>> Hi Selena, >>>>>> >>>>>> My apologies. The charge should have been $896. This is because we >>>>>> forgot to charge the prior weeks. I'm attaching the 2 invoices that the >>>>>> $896 charge is for. >>>>>> I'm going to refund $1536.00 (what we charged accidently) - $896 (the >>>>>> actual charge) = $640. You should see this refund on your statement 2-3 >>>>>> business days. >>>>>> >>>>>> Again sincere apologies for the inconvenience and please let me know >>>>>> if you have any questions. >>>>>> >>>>>> thank you, >>>>>> >>>>>> On Sat, Dec