Re: Push for new caregiver quality is showing some results

From
Kimberly Guerci <kguerci@thekey.com>
To
Angie Markwell <angie.markwell@thekey.com>
CC
Jon Eckrich <jonathan.eckrich@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
2023-08-01 07:27:30
Folder
INBOX
--000000000000ce4dcc0601dad5c4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I agree...and the push for quality clients helps to retain the quality CGs so hopefully we continue to see this trend. We also have a great team of recruiters in the Tri-state area which helps too! On Mon, Jul 31, 2023, 10:49 PM Angie Markwell wrote: > This is great. > > On Mon, Jul 31, 2023 at 1:31=E2=80=AFPM Jon Eckrich > wrote: > >> Good morning Angie, Kim, and Tim, >> >> I was crunching some metrics earlier this morning in preparation for our >> CGR team meeting this afternoon and I wanted to share this statistic wit= h >> you. >> >> Per the CCMS+ in the Analytics Portal, the recruiting team's newly hired >> caregiver average rating has improved from a *7.4 average in June 2023 *= upwards to >> an *8.3 average in July 2023* (this is the average rating given to our >> caregivers by the client). I was very happy to see this number as it mea= ns >> our push for higher quality and our implementation of stricter interview= ing >> and qualifying standards is being internalized and executed on by the te= am. >> >> We still have more work to do but I found these results to be very >> encouraging and wanted to share them. I hope to have another increase to >> bring to you again next month. >> >> Best regards, >> >> -- >> *Jon Eckrich* >> Regional Recruiting Manager, NY/NJ/PA & Canada >> 1450 US Route 22 West >> Mountainside, New Jersey 07092 >> 908.615.8276 >> TheKey.com >> >> [image: TheKey] >> > --000000000000ce4dcc0601dad5c4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I agree...and the push for quality clients helps to = retain the quality CGs so hopefully we continue to see this trend. We also = have a great team of recruiters in the Tri-state area which helps too! On Mon,= Jul 31, 2023, 10:49 PM Angie Markwell &lt; angie.markwell@thekey.com &gt; wrote: This is great.=C2=A0 On Mon, Jul 31,= 2023 at 1:31=E2=80=AFPM Jon Eckrich &lt; jonathan.eckrich@thekey.c= om &gt; wrote: Good morning Angie, Kim, and Tim, I w= as crunching some metrics earlier this morning in preparation for our CGR t= eam meeting this afternoon and I wanted to share this statistic with you. Per the CCMS+=C2=A0in the Analytics Portal, the rec= ruiting team&#39;s newly hired caregiver average rating has improved from a= =C2=A0 7.4 average in June 2023 upwards=C2=A0to an=C2=A0 8.3 averag= e in July 2023 =C2=A0(this is the average rating given to our caregivers= by the client). I was very happy to see this number as it means our push f= or higher quality and our implementation of stricter interviewing and quali= fying standards is being internalized and executed on by the team. We still have more work to do but I found these results to= be very encouraging and wanted to share them. I hope to have another incre= ase to bring to you again next month.=C2=A0 Best r= egards,=C2=A0 -- Jon Eckrich Regional Recruiting Manager, NY/NJ/PA 

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