Re: New Email Support Inquiry from Tim Thomas

Hey Tim,

Mailchimp proce= sses emails with delays, especially for free accounts.
It can take any= where from 30 minutes to 2 hours before an email
appears in the system= . Single optin is our default for MC connections,
so you won't receive= a confirmation email unless you have set one as
an automation when a= user is opted into the list.

How would you rate the quality of=  my reply?
Great [1]    Okay [2]    Not Good= [3]

Thomas Griffin
support@optinmonster.com

**Our Stan= dard Support Hours are 9am - 5pm EST, Monday through
Friday. Whil= e we may respond to tickets outside of this support
window, that is no= t the norm. Thank you for your patience and we’ll
respond to a= ny additional questions you may have as soon as
possible.**

Li= nks:
[1]
https://secure.helpscout.net/satisfaction/57858693= /record/289201347/1/
[2]
https://secure.helpscout.net/satisfaction/5= 7858693/record/289201347/2/
[3]
https://secure.helpscout.net/satisfa= ction/57858693/record/289201347/3/

> On Thu, Aug 13, 2015 at= 12:40 PM EDT, Timthom2 <tt@homecareassistance.com> wrote:
>
= >
>
> NAME
>
> Tim Thomas
>
> EMAIL
>
> tt@homecare= assistance.com
>
> WEBSITE IN QUESTION
>
> homecareassistancem= ontreal.ca
>
> YOUR COMMITMENT TO HELP US HELP YOU! :-)
>
> *= I do solemnly declare that I am using the latest version of
> OptinMo= nster, have cleared out my browser/website cookies and caches
> and am= still experiencing this problem.
>
> MESSAGE
>
> I'm testing= my integration with mailchimp. When I signup to my
> optin form, I do= n't receive a confirmation email, and the email is not
> added to my m= ailchimp account. Even though it says it's connected.
> Thanks
>
= >
>
>
>

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								= 				Hey Tim, Mailchimp processes emails with delays, espe= cially for free accounts. It can take anywhere from 30 minutes to 2 hour= s before an email appears in the system. Single optin is our default for= MC connections, so you won't receive a confirmation email unless you ha= ve set one as an automation when a user is opted into the list.
= 					 How would you rate the quality of my reply? Great    Okay    Not Good -- Thomas Griffin support@optinmon= ster.com **Our Standard Support Hours are 9am - 5pm EST, Mon= day through Friday. While we may respond to tickets outside of this supp= ort window, that is not the norm. Thank you for your patience and weâ= €™ll respond to any addit