--00000000000076815f06052a83b8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I do get these emails, I have spoken to this family about this over the weekend. Their caregiver left short notice because of her mother passing so they just cancelled for the week - when I have checked in they say that things are going well, it wasn't until after the caregiver left that they informed me that they wanted the caregiver to do more domestic tasks. I let them know that I would coach the caregiver on her return, but they are also moving to a facility, this is a short term care. *Thank you,* *Shawntel Sousa, LPN* Client Success Manager Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: 778-279-3634 *TheKey.ca * [image: TheKey] On Tue, Sep 12, 2023 at 7:26=E2=80=AFAM Timothy Thomas wrot= e: > Hi Shawntel, > > I wanted to make sure you saw this. Thanks > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --00000000000076815f06052a83b8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim,=C2=A0 I do get these= emails, I have spoken to this family about this over the weekend. Their caregiver left short notice because=C2=A0of her = mother passing so they just cancelled for the week - when I have checked in= they say that things are going well, it wasn't until after the caregiv= er left that they informed=C2=A0me that they wanted the caregiver to do mor= e domestic tasks. I let them know that I would coach the caregiver on her r= eturn, but they are also moving to a facility, this is a short term care.= =C2=A0 Thank you, Shawntel Sousa, LPN Client Success Manager Direct: 403-305-6588 Calgary Office: 40= 3-301-3777 Vancouver Office: 778-279-3634 TheKey.ca On Tue, Sep 12, 2023 at 7:26=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Shawntel, I wanted to make sure you saw this. Thanks<br clear=3