--00000000000030a3bc06292ac92e Content-Type: text/plain; charset="UTF-8" Hello Team, Here are the minutes from our meeting today. Please reply to this email thread with any updates, so that our team can accurately track these clients. - 159051 Robert Gowans - Client is just being difficult to make payments, stating that it takes 10 days to move money from an international bank account to his Canadian bank account. Client keeps stating he has to go in person to transfer payments over. Timon Page to follow up with customer, otherwise we will need to threaten suspension to get customer to pay follow up 12/17/2024. Balance of $774.91. - 146220 Tanzil-Ur-Rehman Muhammad - Daughter Nimra has not been responsive to outreach from Michelle, balance has been updated and invoices corrected but we are unable to get a payment commitment. Timon Page to call Nimra and Client's son to secure payment, otherwise we will need to suspend services if we do not receive payment. Client is on a government run program, and Timon Page feels like we will get paid, but client's daughter is using any discrepancy to withhold payments. Follow up on 12/17/2024 Balance of $22,720.13. Please let me know if you have any questions or concerns. Thank you, -- *William Schmiedeknecht* Team Lead - Customer Contact & Collections *Email: William.Schmiedeknecht@thekey.com * (972) 525-0812 | ext 100006 TheKey.com [image: TheKey] --00000000000030a3bc06292ac92e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Team,=C2=A0 Here are t= he minutes from our meeting today. Please reply to this email thread with a= ny updates, so that our team can accurately track these clients.=C2=A0 159051 = Robert Gowans - Cli= ent is just being difficult to make payments, stating that it takes 10 day= s to move money from an international bank account to his Canadian bank account. Client keeps stating he has to go in person to transfer payme= nts over. Timon Page to foll= ow up with customer, otherwise we will need to threaten suspension to get customer to pay follow up 12/17/2024. Balance of $774.91 . 146220 Tanzil-Ur-Rehman Muhammad - Daughter Nimra has not been responsive to outreach from Michelle, balance has been updated and invoices corrected but we = are unable to get a payment commitment. Timon Page to call Nimra and Client's son= to secure payment, otherwise we will need to suspend services if we do not recei= ve payment. Client is on a government run program, and Timon Page feels like we will = get paid, but client's daughter is using any discrepancy to withhold payment= s. Follow up on 12/17/2024 Balance of $22,720.13. Please let me know if you have any questions= or concerns.=C2=A0 Thank you,=C2=A0 -- William Schmiedeknecht Team Lead - Cust= omer Contact & Collections <td style=3D"padding:6px 0p=