--0000000000004c237305ed1e321c Content-Type: text/plain; charset="UTF-8" Toronto *Wednesday* - *5:49pm *- *Bharti *could not clock in at 3pm. - *6:29pm* - *Catherine Lucar* needed to be clocked out. *Thursday* - *8:03am -* *Monique Y *cannot see her shift in TheKey app but she can in WellSky. I asked her to clock-in through WellSky and it worked. Oakville *Wednesday* - *6:17pm *- *Poulami *called to say that *Richard M.* is adding shifts for tomorrow, Saturday and Sunday. I could not fill tomorrow. Poulami is to let the family know. Saturday and Sunday are still open. - *7:36pm -* *Bumni *called asking for her proof of vaccination. I did not call her back but simply sent her what we had on file. - *8:12pm *- *Bumni *returned my call explaining that the facility for *Phyllis *would not let her in without proof of 3rd vaccine, which I did not understand since she had already been there last week. Guess it depends on the staff member working. She had also explained that she arrived at 6:53pm and had to do the rapid test. I told her that she has to arrive 15-20 minutes early for facility shifts in order to get the rapid test done and arrive at the client's room on time. She understood. In the meantime, staff told her that *Phyllis *was on the floor and blamed her because she didn't show up in time. I spoke with *Poulami *who told me that *Phyllis *likes to sleep on the floor. I then tried to call *Abraham *to see what time he had left. He did not answer my call but replied to my text that he left at 7pm despite relief not being there because his shift was over. He said that *Phyllis *was in bed after he gave her a shower. *Poulami *is going to speak with him tomorrow to explain that he is not to leave until relief arrives. *Thursday* - *7:09am* - *Bumni *said that her relief had not arrived yet. While I was trying to contact *Abraham*, she texted that he had arrived by 7:15am. Adjusted the schedule. Sincerely, *June Lapointe* Home Care Assistance On-call Manager Office: 519-954-2111 Direct Line: 519-954-2113 --0000000000004c237305ed1e321c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Toronto W= ednesday 5:49pm - Bharti could not clock in at 3pm. 6:29pm - Catherine Lucar needed to be=C2=A0clocke= d out. Thursday 8:03am - Monique Y=C2=A0 cannot see her shift in = TheKey app but she can in WellSky. I asked her to clock-in through WellSky = and it worked. Oakville Wednesday 6:17pm -= Poulami called to say that Richard M. is adding shifts for tomorrow, Satu= rday and Sunday. I could not fill tomorrow. Poulami is to let the family kn= ow. Saturday and Sunday are still open. 7:36pm - Bumni called asking for her proof of vaccination= . I did not=C2=A0 call her back but simply sent her what we had on file. 8:12pm - Bumni=C2=A0 retu= rned my call explaining that the facility for Ph= yllis would not let her in without proof of 3rd vaccine, which I= did not understand since she had already been there last week. Guess it de=