------=_Part_3474299_1890203741.1681411932013 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Dear Maria, The amount we were paying was already at the upper limit of the range at Ho= mecare Associates. I think 37.40 an hour for regular customers with a day long need 5 days a w= eek is excessive. I think we should go back to 34 per hour, which was already at the high ran= ge. We do not want to cause instability in Rachel's care, but we may need to st= art looking for other options. Best wishes, Abbas ----------------- Abbas F. Sadikot Montreal Neurological Hospital and Institute McGill University =20 On Thursday, April 13, 2023 at 01:18:19 PM GMT-4, Maria Licoudis wrote: =20 =20 Hello Dr Sasseville, A letter was sent to our clients regarding the price increase a few weeks a= go, I will include my manager in the email.=C2=A0I will ask them to resend = the letter.Thank you.=C2=A0 Best,Maria Maria Licoudis RN Client Success Manager 514-907-5065 TheKey.ca=C2=A0=C2=A0 On Apr 13, 2023, at 12:16 PM, rasaz rasaz wrote: =EF=BB=BF Hi,Maria Did the agency change the hourly rate to =C2=A037.4$ from 34.00 since 2-3 w= eeks?=C2=A0 has it something to do with the change for the Key? it is a jump of 3.4$ an hour which is more than =C2=A0ten percent since Apr= il If you have infos, just let me know before I pay the next bill. Rachel Sasseville =20 ------=_Part_3474299_1890203741.1681411932013 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Dear Maria, The amount we were paying was already at the upper limit of the range at = Homecare Associates. = I think 37.40 an hour for regular cu= stomers with a day long need 5 days a week is excessive. I think we should go back to 34 per hour, wh= ich was already at the high range. We do not want to cause instability in Rachel's care,= but we may need to start looking for other options. Best wishes, = Abbas ----------------- Abbas F. Sadikot= Montreal Neurological Ho= spital and Institute McGill University =20 =20 On Thursday, April 13, 2023 at 01:18:19 PM GMT-4, Maria= Licoudis <mlicoudis@thekey.com> wrote: Hello Dr Sas= seville, A letter was sent to our clients regarding the = price increase a few weeks ago, I will include my manager in the email.&nbs= p; I will ask them to resend the letter. Thank you.&nbs= p; Best, Maria Maria Licoudis RN Client Success Manager 514-907-5065 TheKey.ca </