--000000000000597e9c0606fb6ba6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sounds good My number is 289 795 4520 Talk to you at 4 On Thu, Oct 5, 2023 at 1:20=E2=80=AFPM Aaron Worob w= rote: > Hi Allison, > > I have another meeting at 3:30pm ET, could we plan for 4:00pm ET? What > would be the best number to reach you? > > Thank you, > Aaron Worob > Network/Systems Administrator > *aaron.worob@thekey.com * > [image: TheKey] > > > > On Thu, 5 Oct at 12:25 PM , Allison Brennan > wrote: > Hello my friend! > > I=E2=80=99m out in the community today for the afternoon and won=E2=80=99= t be back until > 3/330 my time but am free after that > > Another gentleman from IT already google chatted me earlier his name is > Subham I believe and I told him the same thing > > I will message you when I=E2=80=99m back and we can hop on a call > > Thanks Aaron always a pleasure! > > On Thu, Oct 5, 2023 at 11:22=E2=80=AFAM Aaron Worob wrote: > >> Hi Allison, >> >> I would be happy to work with you to troubleshoot and figure out what is >> causing this issue. I do see the internet service provider is Rogers, bu= t >> we do not have much more information about the network in the office. Is >> there a good time today that I could reach out, and possibly facetime wi= th >> you to get a better idea of the equipment installed in the office? >> >> Thank you, >> Aaron Worob >> Network/Systems Administrator >> *aaron.worob@thekey.com * >> [image: TheKey] >> >> On Thu, 5 Oct at 10:54 AM , Subham Banerjee >> wrote: >> Hi Timothy, >> >> Thank you for reaching out to IT Help Desk, >> We are working on your ticket. >> >> We will reach out to you as soon as possible. >> >> >> Warm Regards, >> >> *Subham Banerjee* >> Service Desk Engineer >> IT_helpdesk@thekey.com >> >> TheKey.com >> [image: TheKey] >> >> >> On Thu, 5 Oct at 10:51 AM , Timothy Thomas wrote: >> Good morning, >> >> Could you please connect with Allison Brennan in our Waterloo office to >> help determine what the issue is with our Internet connection? Perhaps w= e >> need more bandwidth or a stronger router. >> >> Thanks >> >> ---------- Forwarded message --------- >> From: Allison Brennan >> Date: Thu, Oct 5, 2023 at 10:39=E2=80=AFAM >> Subject: Waterloo Internet Issues >> To: Timothy Thomas , Cheryl Cartwright > ccartwright@thekey.com> >> >> >> Hi Tim and Cheryl >> >> Waterloo runs off of Rogers I believe. >> When we are in meetings, I have to keep my camera off as majority of the >> time you all freeze due to connection issues and especially when we scre= en >> share in pipeline or it is a Large call with multiple people it freezes >> >> Meera works from home mostly because she uses her cellular data at the >> office to run interviews due to the connection issues. >> >> This is why I never have my Camera on in Virtual Meetings. >> >> Thank you >> >> Take Care >> >> Allison Brennan >> >> *Client Success Manager* >> >> *Office: 519-954-2111* >> *Direct Line: 437-216-2865* >> *