This is a multipart message in MIME format. ------=_NextPart_000_09D4_01DAA038.E5E8C160 Content-Type: multipart/alternative; boundary="----=_NextPart_001_09D5_01DAA038.E5E8C160" ------=_NextPart_001_09D5_01DAA038.E5E8C160 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim =20 Let us know if anyone should be exempt from these fees, once you hear = from your team.=20 =20 From: Alyson Rohane =20 Sent: Monday, May 6, 2024 5:36 PM To: Sharon Speirs ; Chuck Terlesky = ; Cheryl Cartwright ; Joey = Taylor Cc: Laszlo Kovacs ; Timothy Thomas = ; Elizabeth Clark ; Lito Delapena = Subject: CAD - Surcharge Exempt Customers - 5/10/2024 =20 Hey, again leaders -=20 =20 Effective Wednesday, May 15th, a surcharge fee of 2.7% will be applied = to all credit card transactions, excluding Montreal. This is a company = policy and is charged across all locations. If there are any customers whom you believe should be exempt from this = surcharge, please connect with Tim to discuss and provide reasons for = their exemption. Historically, exemptions have been approved based on = the client being an 'elephant', or substantial gross spend. =20 If any customers fit this criteria, please let us know before EOB = Friday, May 10th. Don't hesitate to reach out with any questions or = concerns.=20 =20 Thank you!=20 --=20 Alyson Rohane Senior Continuous Improvement Analyst=20 alyson.rohane@thekey.com ------=_NextPart_001_09D5_01DAA038.E5E8C160 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi Tim Let us know if anyone = should be exempt from these fees, once you hear from your team. = From: = Alyson Rohane <alyson.rohane@thekey.com> Sent: Monday, = May 6, 2024 5:36 PM To: Sharon Speirs = <sspeirs@thekey.com>; Chuck Terlesky <cterlesky@thekey.com>; = Cheryl Cartwright <ccartwright@thekey.com>; Joey Taylor = <joey.taylor@thekey.com> Cc: Laszlo Kovacs = <laszlo.kovacs@thekey.com>; Timothy Thomas <tt@thekey.com>; = Elizabeth Clark <eclark@thekey.com>; Lito Delapena = <lito.delapena@thekey.com> Subject: CAD - Surcharge = Exempt Customers - 5/10/2024